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Videoconferencing at UVa

Polycom Viewstation Quickstart

Graphic: Polycom Logo

This document provides you with the information required for set up and basic use of the POLYCOM ViewStation SP. It accompanies a checklist you will receive if you sign out a unit.

While this unit is one of the easiest videoconferencing units to set up, there are a few pitfalls you can avoid by reading this documentation. If you find something that is unclear, incorrect, or insufficient in this documentation, please contact ITS.

  1. Set up the main unit on a monitor

    Graphic: Polycom Viewstation
    First, notice that on the main unit there is a distinct lip on the front bottom.
    Graphic: Viewstation front edge
    This prevents the unit from sliding off the monitor when the unit is properly placed so that the lip hangs over the edge of the TV screen. Place the Polycom SP unit carefully so that the lip is snug up against the top of your screen.
  2. Place and connect the microphone pod unit

    Graphic: Viewstation Mic Pod and Cable
    Center the microphone pod on a flat surface between the meeting participants and the ViewStation SP.
    Graphic: Polycom inputs
    Note that the practical range of the microphone pod is approximately a 25-foot radius (8 meters). Attach the microphone pod cable to the back of the ViewStation main unit where the microphone icon is represented.
    Remember that this is your microphone only. The audio out signal is played through your external speakers (usually on your TV, via the red and white RCA connectors).
  3. Hook up the Power Supply to the main unit

    The ViewStation SP SCEPTRE power supply supports line voltages between 100V and 240V or 50Hz and 60Hz.
    Graphic: Polycom power supply
    You should attach it to the connection that is to the right of the microphone pod cable on the back of the ViewStation main unit.
    Graphic: Polycom power input
  4. Using a LAN connection

    Graphic: Network cable
    The LAN Connection is on the far left of the back of the main unit. It is easily identifiable with an orange line and the designation LAN.
    Graphic: Network cable input
    Once you have attached the power, microphone, and LAN connection, you are ready to hook the unit up to the TV screen with the S-Video or the composite cable.
  5. Connecting to the TV

    The S-Video/Composite Cables are combined into one 4-ended cable. The S-Video is the larger of the four cables and yellow in color. This cable transmits the S-Video signal into the TV and hooks up on the ViewStation just to the right of the microphone cable.
    Graphic: Composite and S-Video Jacks
    The Composite Cable has three connections, one yellow, one red, and one white. They are color coordinated with the jacks on the back of the SP unit. All of these cables hook up to the right of the microphone cable on the main unit as shown here.
    Graphic: Polycom Signal inputs
    The yellow S-Video and yellow Composite Video connections are redundant; chances are your TV won't have both. BUT you need to connect both to the Polycom because when it boots it expects both connections to be there. Here is a snapshot of how your final setup should look from the back.
    Graphic: All Connections
  6. Using the Remote Control

    Turn on the television and the ViewStation SP. The power switch for the SP unit is on the far left of the back of the main unit as you're facing the front. Make sure the television is set for video 1 or video 2. A diagram of the remote is supplied below that shows some of the inherent functionality, and it is recommended you familiarize yourself with this functionality. A few important tips on using the remote follow the diagram below.
    Diagram: Remote Buttons
    A few important tips for using the remote:
    • To move among icons displayed on the TV, simply use an arrow button to go up, down, to the left or to the right. This moves a cursor from one item to the next.
    • Once you have moved the cursor to the item you wish to select, you can select the item by pushing the select button on the remote. The select button is the button in the middle of the four arrow buttons.
    • You can get to a previous menu by hitting the menu button, located at the bottom left of the remote.
    • If the remote seems to not work, or only work when very close to the display, a new set of batteries is needed. The unit takes 3 AAA batteries.
  7. Make your Videoconference Call

    First things first. You should see this screen with features for Address Book, Speed Dial and System Info, as well as the Video Call video window. The Video Call video window should be the active one, with a cursor, or box surrounding it.
    Graphic: Polycom Start Screen
    If it is not, simply use the arrow buttons to move the cursor until it resides on the Video Call window.
    There are three ways to make your call; you may make them manually, from the Address Book, or using Speed Dial. To make your first call, you can simply depress the select button on your Remote Control a single time while the Video Call icon is selected. Again, the Select button is the button in the middle of the four arrow buttons. This will invoke a window that should resemble the screen below.
    Graphic: Polycom Dial Screen
    Use the remote to make sure the cursor has the Input area selected, as in the screen above, and input the number you are calling. To insert the periods in between sets of numbers (IP address), use the arrow right button. If you make a mistake, use the arrow left button to erase incorrectly input numbers. When you have input the number you want to call, depress the large green button on the top of the remote labeled "CALL - HANG-UP"
    Congratulations. You're ready to conference!
    You may wish to read the User Guide online from Polycom. This document is a PDF, so you'll need a PDF reader. If you are concerned that you may have never run any kind of conference call before, and you'd like some bearings, try reading "Tips and Hints for running a successful Videoconference".
    In the event that you need additional technical assistance or product support, please contact ITS.

Page Updated: 2012-02-16