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macOS High Sierra at UVA

Status & Availability of Software & Support

Important Notes as of 6/13/2018

ITS is currently testing High Sierra. Many software vendors have not yet released versions that support High Sierra. ITS recommends that users not install High Sierra until the services you need are listed as supported in the table below.

High Sierra and Office 2016 Alert

Be sure you update Office 2016 to the latest version prior to upgrading a machine to High Sierra. If you do not, you may not be able to open Outlook with additional office updates.
To update all of Office 2016, open any Office application other than Outlook (Excel, Word, Powerpoint) and choose Help, Check for Updates. Microsoft AutoUpdate may need to be updated first, then a list of available Office updates will be provide. Install them all.

This page outlines ITS’s support for, and testing of products and services against, macOS High Sierra (Mac OS X 10.13).

macOS High Sierra Support at UVA

macOS High Sierra is widely available and can be used with basic UVA Services such as wireless and email. Please see the list below for notes regarding use of specific ITS services with High Sierra.

Status updates will be updated as test results are collected.

The support statement applies to software versions currently available from the UVA Software Gateway. Older versions of the same titles may need to be updated.
Status Notes
Adobe Reader Supported  
Alertus Desktop Alert Supported  
Cisco AnyConnect VPN Supported  
Firefox Supported  
Hive VMWare View Client Supported  
Home Directory Program Supported The character ? cannot be used in the Eservices password with the Home Directory program. An alternative is to use the Finder Go menu to Connect to server.
Identity Finder In testing  
ITS Network Setup Tool Supported  
Microsoft System Center Endpoint Protection Supported  
SafeNet Token Software (including hardware token) Supported  
Secure CRT In testing  
Secure FX In testing  
Symantec Endpoint Protection Supported  
UVACollab Supported  
Integrated System (IS)
Integrated System: Student Information System (SIS) See SIS information See for more support details.
Integrated System: HR/Finance See IS Information See for more support details.
Web Applications and Services
Integrated System (HR/Finance & SIS) See table above  
Mailing Lists Supported  
MyGroups Supported  
NetBadge Supported  
Network Registration Supported  
Responsible Computing Tutorial for UVA Faculty & Staff Supported  
Personal Digital Certificates Supported Using the Network Setup Tool is the prefered way to get a personal digital certificate.
Proxy Service Supported  
UVAAnywhere/MSN VPN Connections Supported  
Joint VPN Connections Supported  
Exchange OWA Calendar Supported  
UVA Box Cloud Storage Service Supported  
WebMail (OWA, Gmail) Supported  

  Page Updated: Friday 2018-06-29 12:52:01 EDT