macOS High Sierra at UVA
Status & Availability of Software & Support
Important Notes as of 6/13/2018
ITS is currently testing High Sierra. Many software vendors have not yet released versions that support High Sierra. ITS recommends that users not install High Sierra until the services you need are listed as supported in the table below.
High Sierra and Office 2016 Alert
Be sure you update Office 2016 to the latest version prior to
upgrading a machine to High Sierra. If you do not, you may not be
able to open Outlook with additional office updates.
To update all of Office 2016, open any Office application other than Outlook (Excel, Word, Powerpoint) and choose Help, Check for Updates. Microsoft AutoUpdate may need to be updated first, then a list of available Office updates will be provide. Install them all.
This page outlines ITS’s support for, and testing of products and services against, macOS High Sierra (Mac OS X 10.13).
macOS High Sierra Support at UVA
macOS High Sierra is widely available and can be used with basic UVA Services such as wireless and email. Please see the list below for notes regarding use of specific ITS services with High Sierra.
Status updates will be updated as test results are collected.
The support statement applies to software versions currently available from the UVA Software Gateway. Older versions of the same titles may need to be updated.
|Alertus Desktop Alert||Supported|
|Cisco AnyConnect VPN||Supported|
|Hive VMWare View Client||Supported|
|Home Directory Program||Supported||The character ? cannot be used in the Eservices password with the Home Directory program. An alternative is to use the Finder Go menu to Connect to server.|
|Identity Finder||In testing|
|ITS Network Setup Tool||Supported|
|Microsoft System Center Endpoint Protection||Supported|
|SafeNet Token Software (including hardware token)||Supported|
|Secure CRT||In testing|
|Secure FX||In testing|
|Symantec Endpoint Protection||Supported|
|Integrated System (IS)|
|Integrated System: Student Information System (SIS)||See SIS information||See http://its.virginia.edu/integratedsystem/gettingstarted/desktop.html for more support details.|
|Integrated System: HR/Finance||See IS Information||See http://its.virginia.edu/integratedsystem/gettingstarted/desktop.html for more support details.|
|Web Applications and Services|
|Integrated System (HR/Finance & SIS)||See table above|
|Responsible Computing Tutorial for UVA Faculty & Staff||Supported|
|Personal Digital Certificates||Supported||Using the Network Setup Tool is the prefered way to get a personal digital certificate.|
|UVAAnywhere/MSN VPN Connections||Supported|
|Joint VPN Connections||Supported|
|Exchange OWA Calendar||Supported|
|UVA Box Cloud Storage Service||Supported|
|WebMail (OWA, Gmail)||Supported|