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Alertus Desktop Notification

Pop-Up Emergency Alerts from UVa to Your Computer

What Alertus Offers & Who Can Use It

Alertus provides the UVa community with emergency notifications in cases of severe weather or other emergencies on Grounds.

If you have Alertus installed, and your desktop or laptop computer is turned on and connected to the UVa network, then info from public safety personnel will appear on your screen as a pop-up window overlaying all other open windows. Typically, alert information comes from the University Police Department or the UVa Office of Emergency Preparedness.

How Alertus Emergency Notifications Work

In order to receive UVa pop-up notifications in times of emergency:

  • You must have Alertus installed on your computer; and
  • Your computer must be connected to the UVa network, either physically or via VPN; and
  • Your computer must be turned on and not in sleep mode.

If these conditions are true, any alert messages will pop up on your desktop or laptop screen and remain there until they expire or until you hit the green “Acknowledge” button. Depending on the situation, the time to expire might be a few minutes or a few hours.

If the Alertus icon on your computer appears red, this indicates the program is unable to connect to the Alertus server. The Alertus icon will be red whenever your computer is not on the UVa network—either physically or via VPN. Whenever it is unable to connect to the Alertus server, your computer will not be able to receive emergency alerts.

How to Install Alertus Emergency Alerts Software

Installation Requirements

  • Network connectivity to the UVa Local Area Network, either physically or via VPN.
  • Operating system of Windows 8.1 (requires .NET 2.0 to be enabled), 8, or 7; or Mac OS X.
  • Access to a user account with administrative rights to install the application.
  • Approximately 7 Mbs of free hard disk space.

Installation Instructions

Macintosh Systems

  1. Download Alertus from the UVa Software Gateway.
  2. Double-click to install the AlertusDesktopAlert.dmg file.
  3. A folder should open containing the AlertusDesktopAlert.pkg file. Double-click the AlertusDesktopAlert.pkg to launch a Wizard that will guide you through the setup process.
    • It’s fine to delete the AlertusDesktopAlert.dmg installer file from your computer’s desktop after the program has been successfully installed.
  4. Verify Alertus Desktop is running by checking for the yellow Alertus icon in the Apple menu bar.
    • If you don’t see the yellow Alertus icon in the Apple menu bar, go to your Applications folder and double-click the Alertus application.

Windows Systems

  1. Download Alertus from the UVa Software Gateway.
  2. Double-click to install the AlertusDesktopAlert.EXE file. A Wizard will guide you through the setup process.
  3. Once the installer completes, ensure the “Launch Alertus Desktop Alert” checkbox is selected and click the Finish button.
    • It’s fine to delete the AlertusDesktopAlert.EXE installer file from your computer’s desktop after the program has been successfully installed.
  4. Verify Alertus Desktop is running by checking for the yellow Alertus icon in the system tray.
    • Note: If you are upgrading from an earlier version of the software, you might momentarily see two Alertus icons in the system tray. One of them should go away after about a minute.

Questions or Problems with Alertus Desktop Notification Software?

Contact the UVa Help Desk.

  Page Updated: Thursday 2014-08-07 09:06:07 EDT