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ITS Services Catalog

Service Detail Listing


Service name(s)
Event Registration Application (Eventbrite)

Service overview
Information Technology Services (ITS) has negotiated terms and conditions to allow UVA faculty and staff to create event registration forms for University-related events using Eventbrite.

Available to
Academic Division Faculty & Staff

Requirements for service
A primary computing ID in the form of computingID@virginia.edu

Fee
If Eventbrite is used to collect money, the following Fee Schedule applies:
  • Eventbrite Service Fee - 2.0 percent of ticket or donation price + $0.99 with a maximum fee of $17.95 per ticket or donation
  • Eventbrite Payment Processing Fee - 3.0 percent of ticket or donation price


How to get this service

Estimated delivery time after service request
Initial account provisioning is one (1) business day response time from receipt of a complete request (e.g., all necessary documentation and approval are completed) and within support operating hours listed above; once established, the service is self-service. • Target for achieving delivery timeframe: 99%

Service home page

Support
Help Desk: UVA Help Desk support not available
Eventbrite Support: Availability Subject to Change
Local UVA Support — Limited To Only UVA-Specific Provisioning Issues: Standard
University Business Hours (8 AM to 5 PM Mon–Fri)

Support Response Targets
One (1) business day response time from receipt of a complete request for support (e.g., all necessary documentation and approval are completed) and within support operating hours listed above

Service Availability
Full-time (24 x 7 x 365) • Availability percentage target: 99%

Category of Service
Communicating

Service Owner
Departmental Computing Support

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  Page Updated: Wednesday, 2013-07-03 10:01:58 EDT