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ITS Services Catalog

Service Detail Listing


Service name(s)
Storage - Standard, Premium, Value

Service overview
ITS offers 4 tiers of data storage, depending on requirements. Storage can be accessible from a PC, Mac, or UNIX/Linux computer.

Available to
  • Faculty
  • Staff
  • Students
  • Affiliates

Requirements for service

Related options
Additional storage available for lease by individual or group.

Fee
See rates listed at the ITS Hosting Storage website.

How to get this service
Follow instructions on the ITS Hosting Storage Options website.

Estimated delivery time after service request
One business day for lease requests • Target for achieving delivery timeframe: 99.9%

Service home page

Support
Help Desk: Full-time (24 x 7 x 365), 434-924-4357 • Referrals: Standard Business Hours (8 AM to 5 PM Mon–Fri)

Support Response Targets
2-hour response time from when a complete ticket is submitted to the Help Desk and within support operating hours listed above

Service Availability
Full-time (24 x 7 x 365) • Availability percentage target: 99.5%

Category of Service
Hosting

Service Owner
Systems and Storage Services

Feedback about this service

  Page Updated: Wednesday, 2013-07-03 10:01:58 EDT