ITS Services Catalog
Service Detail Listing
Service name(s)
2-Step Login (Duo)
Service overview
Two-Step Login provides an additional security layer by requiring 2 types of authentication to verify a user's identity. This 2-step process, something you may already use for online banking or paying bills, will help protect institutional and personal data by adding extra security to NetBadge-protected resources.
Available to
- Faculty
- Staff
- Contractors
- Health System Employees
- Students (Future Date)
Fee
Free (no charge)
Service home page
Support
Help Desk: Full-time (24 x 7 x 365), 434-924-4357 • Referrals: Standard Business Hours (8 AM to 5 PM Mon–Fri)
Support Response Targets
2-hour response time from when a complete ticket is submitted to the Help Desk and within support operating hours listed above
Service Availability
Full-time (24 x 7 x 365) • Availability percentage target: 99%
Category of Service
Accounts, Security
Service Owner
Information Security
Feedback about this service
(434) 924-4357
Help Options
