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ITS Services Catalog

Service Detail Listing


Service name(s)
Box (UVA Box)

Service overview
Box is a cloud-based storage and collaboration service that gives eligible members of the University community the ability to access, store, and share a wide range of non-sensitive/moderately sensitive University files securely—anywhere, anytime, on any device.

A UVA Box account provides:

  • 1 TB of space
  • Access to your files via computer, smartphone, & mobile device
  • Share and collaborate with colleagues both inside and outside the University
  • Auto-sync, commenting, customizable permissions, and version history functionality all available

Available to
  • Current faculty (not in Health System)
  • Current staff (not in Health System)
  • Degree-seeking students

Requirements for service
  • A primary computing ID in the form of computing ID@virginia.edu

  • Ability to log in to services via NetBadge

Fee
Common Good service included in school/major unit direct allocation.

How to get this service
Go to the UVABox site

Estimated delivery time after service request
Automatic, immediately available • Target for achieving delivery timeframe: 99.5%

Service home page

Support
Help Desk: Full-time (24 x 7 x 365), 434-924-4357 • Referrals: Standard Business Hours (8 AM to 5 PM Mon–Fri)

Support Response Targets
2-hour response time from when a complete ticket is submitted to the Help Desk and within support operating hours listed above

Service Availability
Full-time (24 x 7 x 365) • Availability percentage target: 99.5%

Category of Service
Accounts, Hosting, Learning and Research

Service Owner
Help Services

Feedback about this service

  Page Updated: Wednesday, 2013-07-03 10:01:58 EDT