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ITS Services Catalog

Service Detail Listing

Service name(s)
Access Management

Service overview
Management of user access to central IT systems; services include:
  • General computing accounts support
  • Identity verification; UVA Identity Token pick up/drop off
  • Specialized data access to HR/Finance, SIS, Document Imaging and Management Services (formerly ImageNow) and VITA

Available to
  • Faculty
  • Staff
  • Students
  • Fee
    Common Good service included in school/major unit direct allocation.

    How to get this service
    See the Accounts and Access Management websites for instructions.

    Service home page

    Help Desk: Full-time (24 x 7 x 365), 434-924-4357 • Referrals: Standard Business Hours (8 AM to 5 PM Mon–Fri)

    Support Response Targets
    Witnin 2 hours during normal business hours

    Service Availability
    Hours are 8:00 AM - 5:00 PM, Monday - Friday, University Holidays excepted, for online, email, or telephone contacts; 8:30 AM - 4:00 PM, Monday - Friday, University Holidays excepted, for in-person contact by appointment only.

    Category of Service
    Accounts, Security

    Service Owner
    User Experience and Engagement

    Feedback about this service

      Page Updated: Wednesday, 2013-07-03 10:01:58 EDT