ITS Services Catalog
Service Detail Listing
Service name(s)
Access Management
Service overview
Management of user access to central IT systems; services include:
- General computing accounts support
- Identity verification; UVA Identity Token pick up/drop off
- Specialized data access to HR/Finance, SIS, Document Imaging and Management Services (formerly ImageNow) and VITA
Available to
Fee
Common Good service included in school/major unit direct allocation.
How to get this service
See the Accounts and Access Management websites for instructions.
Service home page
Support
Help Desk: Full-time (24 x 7 x 365), 434-924-4357 • Referrals: Standard Business Hours (8 AM to 5 PM Mon–Fri)
Support Response Targets
Witnin 2 hours during normal business hours
Service Availability
Hours are 8:00 AM - 5:00 PM, Monday - Friday, University Holidays excepted, for online, email, or telephone contacts; 8:30 AM - 4:00 PM, Monday - Friday, University Holidays excepted, for in-person contact by appointment only.
Category of Service
Accounts, Security
Service Owner
User Experience and Engagement
Feedback about this service
(434) 924-4357
Help Options
