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ITS Services Catalog

Service Detail Listing


Service name(s)
NetBadge

Service overview
NetBadge verifies a user's identity for those UVA websites, services, and applications that need to restrict access to certain groups or protect content. NetBadge is not an ITS computing account.

When attempting to connect to anything secured by NetBadge, you must log in to NetBadge with either: All traffic and actions on the UVA network are subject to University policies. By connecting to the University's network, you acknowledge and consent to these terms.

ITS provides information to developers on configuring Web application server access to single sign-on login services with NetBadge.

Available to
  • Faculty
  • Staff
  • Current UVA Students
  • Former UVA Students (Alumni)
  • Applicants for Admission to UVA
  • Newly Admitted UVA Students
  • Former UVA Employees
  • Affiliates
  • Ability to configure NetBadge for applications (i.e., developer use) limited to faculty, staff, and affiliates.

Requirements for service
NetBadge Use: Personal digital certificate or a computing account on a NetBadge-compatible system.

NetBadge Configuration: Must be running Apache or MS IIS, or can be determined on request.

Fee
Common Good service included in school/major unit direct allocation.

How to get this service
Users: You will encounter NetBadge anytime you attempt to access a UVA website, application, or resource that is limited to members of the University community. If a NetBadge login is required for access, you will be presented with the NetBadge login screen in your Web browser. Simply log into NetBadge using 1 of the 2 methods and then NetBadge will authenticate you and take you on to your desired destination webpage or resource.Developers: Email ITS Systems & Storage Services.

Estimated delivery time after service request
Varies by service/request; for NetBadge users, service is automatic, available within 15 minutes • Target for achieving delivery timeframe: 99.5%

Service home page

Support
Help Desk: NetBadge users: Full-time (24 x 7 x 365), 434-924-4357 • Referrals: Standard Business Hours (8 AM to 5 PM Mon–Fri)

Support Response Targets
2-hour response time from when a complete ticket is submitted to the Help Desk and within support operating hours listed above

Service Availability
Varies: Users - Full-time (24 x 7 x 365); Developers - Standard Business Hours (8 AM to 5 PM Mon-Fri) • Availability percentage target: 99.5%

Category of Service
Accounts, Security

Service Owner
Systems and Storage Services

Feedback about this service

  Page Updated: Wednesday, 2013-07-03 10:01:58 EDT