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ITS Services Catalog

Service Detail Listing


Service name(s)
SSL Server Certificate Service

Service overview
A secure socket layer (SSL) server certificate is used for securing communication with Web servers. The ITS SSL server certificate service leverages the InCommon Federation and Internet2 to provide a cost-effective commercial solution to its members including ITS. Though this service, SSL server certificates are available for free to departments with any domain name owned by the University.

Available to
  • Faculty
  • Staff
  • Local Support Partners

Fee
Common Good service included in school/major unit direct allocation.

How to get this service
Submit a request through the Service Portal for a secure SSL server certificate for your Web server. For more information about this service, visit our website.

Estimated delivery time after service request
One business day • Target for achieving delivery timeframe: 99.5%, dependent on Comodo Certificate Servers

Service home page

Support
Help Desk: Full-time (24 x 7 x 365), 434-924-4357 • Referrals: Standard Business Hours (8 AM to 5 PM Mon–Fri)

Support Response Targets
2-hour response time from when a complete ticket is submitted to the Help Desk and within support operating hours listed above

Service Availability
Full-time (24 x 7 x 365) • Availability percentage target: 99.5%, dependent on Comodo Certificate Servers

Category of Service
Hosting, Security

Service Owner
Systems and Storage Services

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  Page Updated: Wednesday, 2013-07-03 10:01:58 EDT