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ITS Services Catalog

Service Detail Listing


Service name(s)
Lync/Instant Messenger (Pilot service, unsupported)

Service overview
The Enterprise-level Lync account has these capabilities:
  • Instant Messaging
  • Presence - allows you to notify others if you are available, busy, in a meeting, or away

Available to
  • Faculty
  • Staff
  • Student employees (but must be requested by sponsoring faculty or staff member)

Requirements for service
  • Active Eservices account and password
  • Microsoft Lync software (downloadable via link for "How to Get This Service")
  • Lync account (activated by sending email to the Service Owner)
  • SharePoint account (activated by sending email to the Service Owner)

Fee
Common Good service included in school/major unit direct allocation.

How to get this service

Estimated delivery time after service request
16 Standard Business Hours • Target for achieving delivery timeframe: 95%

Service Availability
Full-time (24 x 7 x 365)If Lync is unavailable, please call the UVa Help Desk (434-924-4357).

Category of Service
Software, Communicating

Service Owner
Virtualization and Microsoft Services (VAMS)

Feedback about this service

  Page Updated: Wednesday, 2013-07-03 10:01:58 EDT