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ITS Services Catalog

Service Detail Listing

Service name(s)

Service overview
ITS's Level III Firewall Service supports customized secure zones within the UVA network. Typically these are for small groups of departmental servers that have specific access requirements which cannot be accommodated on the (free) UVA More Secure Network. Service features are customized to the instance. Several standard options are available:
  • University Data Center Shared Departmental Firewall
  • University Data Center Private Departmental Firewall
  • Departmental Firewall
  • Redundant Departmental Firewall Pair with Failover

Available to
  • Faculty
  • Staff
  • Affiliates

Requirements for service
Network access

Related options
Additional services or special needs are evaluated on a project-by-project basis (and are priced accordingly).


How to get this service

Estimated delivery time after service request
Varies based on the contract • Target for achieving delivery timeframe: Varies based on the contract

Service home page

Help Desk: Varies based on the contract • Referrals: Varies based on the contract

Support Response Targets
Varies based on the contract

Service Availability
Varies based on the contract • Availability percentage target: 99%

Standard Maintenance Window
Varies based on the contract

Category of Service
Connecting, Security

Service Owner
Network Engineering

Feedback about this service

  Page Updated: Wednesday, 2013-07-03 10:01:58 EDT