Google+
ITS and UVa logos for printed output

ITS Services Catalog

Service Detail Listing


Service name(s)
Website and Application Development

Service overview
ITS Custom Applications and Consulting Services create and maintain custom software applications for use by the entire institution, schools, departments, and research investigators.

Available to
  • Faculty
  • Staff
  • Students
  • Requirements for service
    Must be authorized for use of the application either through NetBadge and/or ESHARP access or the administrative function of the application.

    Related options
    Enhanced support options are available at additional costs.

    Fee
    $110 per hour plus infrastructure costs

    How to get this service

    Estimated delivery time after service request
    As agreed to with a detailed and signed statement of work.

    Service home page

    Support
    Help Desk: Full-time (24 x 7 x 365), 434-924-4357 • Referrals: Standard Business Hours (8 AM to 5 PM Mon–Fri)

    Support Response Targets
    As agreed to in the Service Level Agreement

    Service Availability
    Standard Business Hours (8 AM to 5 PM Mon–Fri)

    Standard Maintenance Window
    As stated in the Service Level Agreement

    Category of Service
    Hosting

    Service Owner
    Custom Applications and Consulting Services (CACS)

    Feedback about this service

      Page Updated: Wednesday, 2013-07-03 10:01:58 EDT