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ITS Services Catalog

Service Detail Listing

Service name(s)
Telepresence System

Service overview
The Cisco Telepresence System enables premium quality video and audio conferencing through the service locations at Clemons Library and Clark Hall.

Available to
  • Faculty
  • Staff
  • Fee
    Common Good service included in school/major unit direct allocation.

    How to get this service
    Complete the web form.

    Estimated delivery time after service request
    Reservations to use either the Clemons or Clark Hall set up: 3 business days; Service: best effort • Target for achieving delivery timeframe: 90%

    Help Desk: No Help Desk support • Referrals: Standard Business Hours (8 AM to 5 PM Mon–Fri)

    Support Response Targets
    1 business day

    Service Availability
    Full-time (24 x 7 x 365) • Availability percentage target: 99.5%

    Standard Maintenance Window
    As required when the system is not scheduled for use.

    Category of Service
    Learning and Research

    Service Owner
    Telephony and Video Services

    Feedback about this service

      Page Updated: Wednesday, 2013-07-03 10:01:58 EDT