ITS Services Catalog
Service Detail Listing
Service name(s)
Cellular Phone Coverage
Service overview
Enhancement of cellular phone coverage of an area on Grounds.
Available to
Fee
Varies depending on extent of remediation required.
How to get this service
Estimated delivery time after service request
Varies depending on extent of remediation required. • Target for achieving delivery timeframe: Varies depending on extent of remediation required.
Support
Help Desk: Full-time (24 x 7 x 365), 434-924-4357 • Referrals: Standard Business Hours (8 AM to 5 PM Mon–Fri)
Support Response Targets
Next business day.
Service Availability
Varies depending on extent of remediation required. • Availability percentage target: Varies depending on extent of remediation required.
Standard Maintenance Window
Sunday, 1:00 AM-5:00 AM (1 hour or less in duration)
Category of Service
Phone
Service Owner
Telephony and Video Services
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