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ITS Services Catalog

Service Detail Listing


Service name(s)
Cellular Phone Coverage

Service overview
Enhancement of cellular phone coverage of an area on Grounds.

Available to
  • Faculty
  • Staff
  • Fee
    Varies depending on extent of remediation required.

    How to get this service

    Estimated delivery time after service request
    Varies depending on extent of remediation required. • Target for achieving delivery timeframe: Varies depending on extent of remediation required.

    Support
    Help Desk: Full-time (24 x 7 x 365), 434-924-4357 • Referrals: Standard Business Hours (8 AM to 5 PM Mon–Fri)

    Support Response Targets
    Next business day.

    Service Availability
    Varies depending on extent of remediation required. • Availability percentage target: Varies depending on extent of remediation required.

    Standard Maintenance Window
    Sunday, 1:00 AM-5:00 AM (1 hour or less in duration)

    Category of Service
    Phone

    Service Owner
    Telephony and Video Services

    Feedback about this service

      Page Updated: Wednesday, 2013-07-03 10:01:58 EDT