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ITS News Service

ITS System Status

About this Resource

This page is assembled automatically from brief messages posted in real time by ITS staff regarding the operational status of ITS systems. The information posted here is provisional in nature as problems are investigated, and may be technical or lack explanatory context. Please be aware that this information is simply the best information we have at the time the posting is made.

Several major ITS and Integrated System services follow regularly scheduled downtimes for upgrades and routine maintenance. Those downtimes occur in addition to the service interruptions listed here. If a service appears to be unavailable, but you do not see a related item on this page, you may want to refer to our regular maintenance schedule to see if the service is listed there.

Item #72 • ITS Unplanned Downtime / lists.virginia.edu

Responsible Group: Infrastructure Applications

[May 16, 2012 • 14:07]:

From approximately 8:00pm on Tuesday, May 15th, until approximately 8:30am on Wednesday, May 16th, most logins to lists.virginia.edu failed. This downtime was caused by a a problem with the UVa Shibboleth service which was triggered by a network hardware failure.

[May 16, 2012 • 09:12]:

It looks like the issue has been resolved, but we are still gathering details on the problem.

[May 16, 2012 • 08:30]:

We've had reports of users having trouble logging into lists.virginia.edu. We are investigating.

Item #71 • UDC 4w16 switch is dwon

Responsible Group: Network Engineering

[May 15, 2012 • 19:49]:

UDC 4w16 switch is back after reboot.

[May 15, 2012 • 19:27]:

UDC 4w16 switch is dwon. Network Engineering group is investigating the cause.

Item #70 • Gilmer Hall Network Downtime

Responsible Group: Network Distribution

[May 15, 2012 • 13:21]:

There will be a network outage on both wired and wireless networks in Gilmer Hall May 18th, 2012
from 6:00am to 7:30am. This outage is necessary to upgrade the building network infrastructure.

Item #69 • MR5 down time

Responsible Group: Network Distribution

[May 15, 2012 • 13:09]:

The ethernet network in MR5 will be down for a software upgrade on Monday May 21st between the hours of 6:00 AM and 7:30 AM.

Item #66 • ITS Exchange Service Downtime 5/17 10:00 p.m. - 2:00 a.m.

Responsible Group: Virtualization and Microsoft Services

[May 15, 2012 • 10:21]:

There will be a downtime on Thursday 5/18 10:00 - 2:00 (the dedicated downtime window)

Microsoft Windows Security Patches, and implementation of the 25 MB Message size limit.

Customers may notice outages in their email during this time. Their email won't be down the entire time but they will have brief moments of disconnect while the work is being performed.

If you have any questions please contact the Helpdesk at 434-924-4357.

Sorry for any inconveniences,
ITS - Virtualization and Micosoft Services

Item #63 • UVa Proxy Switching to EZproxy - 5/15/12

Responsible Group: Customer Communications and Outreach

[May 07, 2012 • 16:04]:

On May 15, 2012, the Library and ITS will be switching the proxy server which is used to access library and other restricted resources from off-Grounds to use EZproxy (http://www.oclc.org/ezproxy/)
authentication and access software.

EZproxy is used by many other universities around the country and unlike the current UVa Proxy will work with all browsers and mobile devices and does not require additional browser configuration. It will use NetBadge authentication, the same system used by UVa WebMail and UVaCollab, rather than the current separate account.

ITS and the Library are responsible for the configuration of the new proxy server and, unless you have bookmarked the URLs of off-Grounds' databases or materials, you need do nothing to
use the updated service. If you have bookmarked restricted resources, you will need to update these bookmarks (instructions can be found on the Proxy Server website starting on 5/15).

If you have any questions about this change, please contact the UVa Help Desk at 434-924-4357 (http://its.virginia.edu/helpdesk/).

- ITS Customer Communications & Outreach

Item #49 • Important MATLAB Change Re: Student Installations - 5/30/12

Responsible Group: Customer Communications and Outreach

[Apr 23, 2012 • 10:01]:

MathWorks has recently advised ITS that we may no longer provide MATLAB software to students for installation on their own personal computers, and any students who currently have such an installation are required to remove the software no later than May 30, 2012.

MATLAB will continue to be available to UVa students on the UVa Hive (http://its.virginia.edu/hive/) as well as on ITS's Linux cluster (http://www.uvacse.virginia.edu/itc-clusters/). MATLAB may also be used when installed on UVa-owned personal computers. More information on the use of MATLAB at UVa is available on ITSWeb at http://its.virginia.edu/research/matlab/.

Additionally, students may purchase a personal copy of MATLAB for use on their personally owned computers. Please see the MathWorks' website at http://www.mathworks.com/academia/student_version/.

Questions about this change should be directed to Research Computing by email to res-consult@virginia.edu, or in person or by phone to the Scholars' Lab in Alderman Library (243-8800/http://www2.lib.virginia.edu/scholarslab/).

If you are aware of a system problem that is not listed here, please contact the Help Desk.

If you would like to receive email notifications of changes in the operational status of ITS systems, you can subscribe to the System Status mail list. You can also subscribe to a System Status RSS feed on our Feeds page.

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Page Updated: 2012-04-30; © 2012 by the Rector and Visitors of the University of Virginia.

The information contained on the University of Virginia’s Department of Information Technology Services (ITS) website is provided as a public service with the understanding that ITS makes no representations or warranties, either expressed or implied, concerning the accuracy, completeness, reliability or suitability of the information, including warrantees of title, non-infringement of copyright or patent rights of others. These pages are expected to represent the University of Virginia community and the State of Virginia in a professional manner in accordance with the University of Virginia’s Computing Policies.