ITS News Service
ITS System Status
About this Resource
This page is assembled automatically from brief messages posted in real time by ITS staff
regarding the operational status of ITS systems. The information posted here is provisional
in nature as problems are investigated, and may be technical or lack explanatory context.
Please be aware that this information is simply the best information we have at
the time the posting is made.
Several major ITS and Integrated System services follow regularly scheduled
downtimes for upgrades and routine maintenance. Those downtimes occur in addition to the service
interruptions listed here. If a service appears to be unavailable, but you do not see
a related item on this page, you may want to refer to our regular
maintenance schedule to see if the service is listed there.
Active Items
Item #475 • UVaCollab Upgrade Downtime [5/21/13]
Responsible Group: UVaCollab/Scholarly Technology
[May 16, 2013 • 16:49]:
UVaCollab will be down for a major software upgrade on Tuesday, May 21, starting at 5:00 PM until approximately 9:00 PM. During this time, UVaCollab will be unavailable.
Item #472 • Web Site Removal
Responsible Group: Infrastructure Applications
[May 15, 2013 • 15:01]:
The website "Video Streaming Tests" (part of ITS Web) will be removed May 29. This site is no longer needed; it receives almost no UVa traffic.
Item #469 • AIMR network upgrade
Responsible Group: Network Distribution
[May 13, 2013 • 13:40]:
The network at AIMR, 560 Ray C. Hunt Drive,is being upgraded in preparation for the upcoming VOIP project. Users may experience brief disruptions in service while the work is being done.
Item #466 • Jefferson Quarry
Responsible Group: Network Distribution
[May 10, 2013 • 11:39]:
There will be very brief interuptions to the voice and data networks between 5/13/2013 and 5/15/2013. Switch upgrade in progress.
[May 09, 2013 • 09:11]:
There will be a very brief interuption to the voice and data networks at 5 pm today
Item #463 • Dunnington Dorm Removal
Responsible Group: Network Distribution
[May 07, 2013 • 09:28]:
Dunnington Dorm will be torn down this summer.
Item #454 • ITS Central User Database Processing Change
Responsible Group: Infrastructure Applications
[Apr 30, 2013 • 18:16]:
Starting the night of May 1st, a small change will be implemented in the central user database nightly processing. This change is being made to address an issue for users whose records are being sent to us in more than one data feed. Users who are not affected by this issue should not see any difference in their directory information. There is no downtime associated with this change.
Item #413 • Cellular Phone Distributed Antenna System - Runk Dining
Responsible Group: Telephony and Video Services
[Apr 04, 2013 • 12:18]:
We've received two reports of poor cellular telephone service at Runk Dining Hall. A fiber problem has been identified. We have no ETA for restoration of service at present.
Item #398 • Internet 2, NLR, Telepresence Maintenance
Responsible Group: Network Engineering
[Mar 28, 2013 • 09:08]:
This maintenance has been scheduled for Tue April 2 at 12:00am.
[Mar 26, 2013 • 15:58]:
This maintenance has been postponed for now, more details to follow with a reschedule date.
[Mar 26, 2013 • 14:02]:
Network Engineering will be preforming a maintenance on the fiber that caries the connection for I2, NLR, and Telepresence on Friday March 29 2013 at 12:01am. We expect this maintenance to last for no more than 1 hour. During this time services hosted on I2, NLR, and Telepresence will be unavailable. Normal Internet connectivity should be unaffected during this time.
Recently Resolved Items
Item #474 • Connect Power Distribution Units
Responsible Group: University Data Centers
[May 16, 2013 • 14:15]:
The scheduled work has been cancelled.
[May 15, 2013 • 19:45]:
Tuesday | MAY-21-2013 | 07:00 AM |(3) Hours | Vendor will connect new Power Distribution Units to the UDC electrical infrastructure. FM scheduled onsite.
Item #471 • ImageNow/WebNow System Patching on 5/16/2013
Responsible Group: Enterprise Applications -- Document Imaging System
[May 16, 2013 • 06:44]:
The Document Imaging System (ImageNow/WebNow) server patches have been applied and the system is now available.
[May 15, 2013 • 10:33]:
The Enterprise Applications Document Imaging System (ImageNow/WebNow) will be patched this Thursday 5/16 during our 5 to 7 am maintenance window to resolve a printing issue with WebNow and Java 7. This system will be unavailable during this time period.
Item #473 • Telephony Outage
Responsible Group: Telephony and Video Services
[May 15, 2013 • 16:30]:
At 11:19am today, fiber connectivity from Siemens node 1 to node 7 was down for approximately 20 minutes. If callers attempted to call from node 1 to node 7 would incur a busy signal, and vice-versa. These nodes primarily serve central grounds. Roughly 1200 customers could have been affected if call attempts were made using that path. Cards were reset on Siemens switch and service was restored.
Item #470 • Printing Services
Responsible Group: Network Distribution
[May 15, 2013 • 07:54]:
The Ethernet network in Printing Services will be unavailable 5/15/13 from 12:00pm to 12:30pm to allow for software upgrade.
Item #448 • UDC Local ethernet notice of work
Responsible Group: Network Distribution
[Apr 29, 2013 • 10:45]:
The wired and wireless ethernet in the UDC Building
If you are aware of a system problem that is not listed here, please
contact the Help Desk .
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