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ITS Announcement/Phased End-of-Support for 32-Bit Versions of Windows (July 2015)
Starting in July 2015, ITS will begin a phased end-of-support for 32-bit versions of the Windows operating system.
This does not mean you need to upgrade your operating system right away. Software available through 2015 has been tested and works fine with 32-bit Windows systems. If future software updates introduce issues that apply only to 32-bit Windows OSes, you may need to upgrade then.
To help departments and users plan for the future, ITS is announcing:
- ITS will move to "best effort" support of 32-bit versions of Windows 7 and 8.1 effective immediately.
- Beginning Dec. 1, 2015, ITS will do only limited testing of software and applications against 32-bit versions of the Windows OSes.
- On July 1, 2016, ITS will stop the testing of software and applications against 32-bit versions of the Windows OSes and end support for 32-bit Windows OSes.
If you are currently running a 32-bit version of Windows (regardless of whether it is Windows 7 or 8; how to tell which version?), and want to upgrade, you cannot upgrade directly to 64-bit Windows; instead you will need to do a clean install of 64-bit Windows 7 or 64-bit Windows 8. A clean install means your files, settings, and installed programs will not be preserved automatically during the installation process – you will need to back up your files and locate your program install materials and then restore or re-install them manually after installing the 64-bit version of Windows 7 or the 64-bit version of Windows 8.
Microsoft provides a Frequently Asked Questions page about Windows 32- and 64-bit versions.
If you are using a 32-bit version of the Windows OS on a University-owned system, contact your Local Support Partner (LSP) or the UVa Help Desk for more information.
If you have questions regarding this change, please contact the UVa Help Desk.
Information Technology Services (ITS)