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The Cisco VPN (Virtual Private Network) at UVa

Using the UVa Anywhere Profile

Note: The UVa Anywhere VPN will only work from an off-Grounds location.

UVa Anywhere Use

  1. Open the Cisco VPN Client (IPsec).

    Cisco VPN Primary Interface for UVa Anywhere

  2. Select Connection Entries.
  3. Select UVaAnywhere.
  4. Select Connect to initiate the VPN Connection.
    • Note: You will know you are connected when the little golden padlock on the bottom right-hand side of your screen displays in locked position.

Troubleshooting

If you have problems connecting, verify you configured the Cisco VPN Client as described above. If you've verified your configuration and still can't connect, try these procedures, in this order:

One: Change the Transport Protocol

  1. Open the Cisco VPN.
  2. Click on UVa Anywhere.
  3. Click Modify.
  4. Click Transport.

    Cisco VPN Transport Tab View

  5. Change the setting from IPsec over TCP to IPsec over UDP.
  6. Click on Save.
  7. Connect again.

Two: Change Connection from Wireless to Wired

If you use a wireless router, disconnect it. Reconnect your computer by wire directly to your cable or DSL modem. Try again to connect.

Three: Verify Certificate

Check to make sure you selected a valid Personal Digital Certificate, as indicated by the expiration date: select the Certificates tab, then click Modify > Certificate Authentication. Try again to connect.

Four: Verify Certificate Chain Setting

  • Open the Cisco VPN
  • Select UVa Anywhere, and then click the "Modify" icon.
  • Select your Certificate in the Name box.
  • Uncheck "Send CA Certificate Chain."
  • Click on Save.

    Cisco VPN Modify View

If you are still not able to connect, contact the UVa Help Desk while in front of your computer.

Page Updated: 2011-06-28

Standards & Policy

University of Virginia
Information Technology Services
2015 Ivy Road
P.O. Box 400324
Charlottesville, Virginia, 22904-4324 USA

UVa Help Desk: 434-924-HELP (434-924-4357) • 4help@virginia.edu

Page Updated: 2011-06-28; © 2012 by the Rector and Visitors of the University of Virginia.

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