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Mobile Devices at UVa

Configure an iOS Device for Your UVa Email Account

Before you start, you may want to connect your iPhone, iPad, or iPod Touch to a UVa wireless network.

Connect Your iOS Device to Your UVa Email Account

Configure Your iPhone, iPad, or iPod Touch for UVa Gmail

  1. First, make sure you can meet the requirements to configure your iOS device for UVa Gmail:
    1. You must have a Permanent UVa password to log into NetBadge. (Newly admitted students have only a Temporary UVa password and therefore cannot configure for UVa Gmail yet.)
    2. Enable POP or IMAP in your UVa Gmail account.
    3. You must have set a password directly with Google for IMAP/POP access.
  2. Then, from the Home screen of your device, tap Settings, then Mail, Contacts, Calendars, then Add Account...
  3. On the Add Account screen, select Gmail. The account configuration screen appears.
  4. In the specified fields:
    1. In the Name: field, type your name as you want it to appear in the From: line of email messages you send from this account.
    2. In the Address: field, type your UVa email address in the form of your UVa computing ID@virginia.edu, e.g., mst3k@virginia.edu
    3. In the Password: field, type the password you just set directly with Google for IMAP/POP access, not the password you use for UVa NetBadge (unless you just happened to make your password with Google be the same as NetBadge).
    4. In the Description: field, you may optionally type a name such as UVa Gmail to help you distinguish this email account from any others on your device.
    For more detail, see UVa Gmail IMAP/POP settings, and/or Gmail’s webpage for iPhone and iPod Touch users. Or, just search Gmail’s support website.

Optionally, you may also want to:

Connect Your iOS Device to Your UVa Exchange Account

Step 1: Prepare to Connect Your iPhone, iPad, or iPod Touch

  1. Before you begin, make sure you have updated your device with all available operating system patches from your vendor. You will be unable to connect to Exchange properly if you have not done this!
    • Your device may receive updates automatically, “over the air,” but for many types of older iOS devices, you have to manually connect your device to a computer with USB cable in order to download the latest update(s) and install them. Download any available updates for your device from the Apple website or iTunes, and/or conduct an Internet search to see whether your device make and model are currently up-to-date.
  2. Ensure you have a UVa Exchange account on the UVa Exchange Service. The UVa Centralized Exchange Service has already enabled ActiveSync for you by default.

Step 2: Configure Your iPhone, iPad, or iPod Touch for Exchange

  1. On your iPhone/iPad/iPod Touch: From the Home screen, tap Settings, then Mail, Contacts, Calendars, then tap Add Account.
  2. On the Add Account screen, tap Microsoft Exchange. The account configuration screen appears.
  3. In the specified fields:
    1. In the Email: field, type your UVa Exchange Service email address, in the form:
      your UVa computing ID@eservices.virginia.edu. For example: mst3k@eservices.virginia.edu
    2. In the Domain: field, type eservices.
    3. In the User Name: field, type your UVa computing ID (e.g., mst3k).
    4. In the Password: field, type your Eservices/UVa Exchange Service password.
      • Note: The password for your Exchange account is the same as your Eservices password. If you do not know this password, (re)set it now.
    5. In the Description: field, type a name to help you identify this account or leave the default text in place. Tap Next.
    6. In the Server: field, type: mail.eservices.virginia.edu.
  4. Tap Next again. Turn on which content to sync: Mail, Contacts, and/or Calendars.
    • Note: If you choose to sync your calendar and contacts, any existing calendar and contact information on the device will be overwritten. Additionally, iTunes will no longer sync contacts and calendars with your computer.
  5. When you’re finished, tap Done.
  6. You will now receive your UVa Exchange email and calendar-related messages on your device. IMPORTANT NOTE: Be sure always to process your Exchange meeting-related messages on your computer and not your iOS device, however!

Optionally, you may also want to:

Connect Your iOS Device to Your CMS Account

Configure Your iPhone, iPad, or iPod Touch for the UVa Central Mail Service (CMS)

  1. From the Homescreen of your device, tap Settings, then Mail, Contacts, Calendars, then Add Account...
  2. From the default list, choose Other. The account configuration screen appears.
  3. In the specified fields:
    1. In the Name: field, type your name as you want it to appear in the From: line of email messages you send from this account.
    2. In the Address: field, type your UVa email address (this may use your UVa computing ID or an email alias). For example, type
      mst3k@virginia.edu or mike@email.virginia.edu.
    3. In the Password: field, type your UVa CMS password.
    4. In the Description: field, type a name to help you identify this account, such as CMS Account.
  4. Tap Save and then enter the following information:
    • Incoming Mail Server:
      • Host Name: cms.mail.virginia.edu
      • User Name: your UVa computing ID (e.g., mst3k)
      • Password: your UVa CMS password (should already be there from the previous screen)
    • Outgoing Mail Server:
      • Host Name: cms.mail.virginia.edu
      • User Name: your UVa computing ID (e.g., mst3k)
      • Password: your UVa CMS password
  5. Tap Save and wait for it to verify your account. Then, go back into the account by selecting its name.
  6. Under Outgoing Mail Server, tap SMTP, then under Primary Server, tap cms.mail.virginia.edu.
  7. Click Advanced and scroll down to confirm that Use SSL is set to ON. Then tap Authentication and make sure this is set to Password.

Optionally, you may also want to:

  Page Updated: Friday 2012-09-07 12:03:42 EDT