Mobile Devices at UVa
Configure an Android Device for UVa’s Exchange Service
Before you start, you may want to connect your Android to UVa’s unencrypted wahoo wireless network.
Connect Your Android to Your UVa Exchange Account
Step 1: Prepare to Connect
- Before you begin, make sure you have updated your device with all available operating system updates and patches from your vendor. You will be unable to connect to Exchange properly if you have not done this! Download any available updates for your device.
- Ensure you have a UVa Exchange account on the UVa Exchange Service. The UVa Centralized Exchange Service has already enabled ActiveSync for you by default.
Step 2: Connect Your Android Smartphone or Device to Exchange
Since device manufacturers and models with the Android operating system vary widely, the below guidelines provide a general idea of what to do but instructions will vary slightly from device to device.
- Open your smartphone or mobile device’s Mail application and go to the email configuration screen. (You may need to search on the Internet for instructions specific to your device’s make and model if you do not know how to find this.)
- Plug in the appropriate email settings for your UVa Exchange account:
- Server: mail.eservices.virginia.edu
- Username: your UVa computing ID...
- ...in either the form:
id (if there is a separate box for Domain name) - or eservices\id (if there is no separate box for Domain name).
For example: type either mst3k or eservices\mst3k depending upon whether your email program has a separate line to enter the Domain.
- ...in either the form:
- Password: your Eservices/UVa Exchange Service password.
- Note: The password for your Exchange account is the same as your Eservices password. If you do not know this password, (re)set it now.
- If your device asks for other configuration information such as port numbers, secure connections, LDAP servers, etc. see UVa Centralized Exchange Service account settings for these additional email settings.
- You will now receive your UVa Exchange email and calendar-related messages on your device. IMPORTANT NOTE: Be sure always to process your Exchange meeting-related messages on your computer and not your Android, however!
- Accepting and declining meetings from your smartphone may create calendar synchronization problems for you. ITS recommends you always process meeting requests from Outlook or using Outlook Web Access instead.
- See more Exchange-related best practices for mobile devices.
Optionally, you may also want to connect your Android device to UVa’s unencrypted wahoo wireless network.