ITS and UVa logos for printed output

Enterprise Applications at UVa

Recommended Settings & Supported Platforms

[3/1/16] Office 2016 is now certified for use with the Integrated System.

[2/8/16] Java minimum and recommended versions have been updated »

[1/12/16] All Oracle E-Business Suite users should follow Microsoft's advice and upgrade to Internet Explorer 11 »

[12/20/15] Firefox 64-bit for Windows is now available but does not support Java so should not be used with the Oracle E-Business Suite.

[10/28/15] Office 2016 is not certified for use with the Integrated System.

[9/3/15] Chrome is not supported for use with the Integrated System. Latest Chrome updates will prevent access if you choose to use it »

For the best experience with UVa Enterprise Applications, use one of the supported operating systems & browsers.

See also the specific Oracle-recommended settings for Macs and important additional info & recommendations for cache-clearing, pop-up blockers, and links to system password frequently asked questions.

Supported Operating Systems & Web Browsers

The following table shows the combinations of operating systems and Web browsers that are supported for use with UVa Enterprise Applications (Student Information System (SIS), the HR/Finance Integrated System, and the Document Imaging System):

  Windows 10 Windows 7 64-bit1 Windows 7 32-bit OS X 10.9 OS X 10.10
IE 112 In testing Supported2 Supported2 N/A N/A
MS Edge Not supported Not supported Not supported N/A N/A
Firefox ESR (version 38.6) In testing 32-bit Supported3
64-bit Not Supported5
Supported3 Supported3 Supported3
Chrome4 Not supported Not supported Not supported Not supported Not supported
Safari 8 N/A N/A N/A N/A Coming soon
Safari 7 N/A N/A N/A Yes N/A


  • 1Windows 64-bit operating systems are only supported running the 32-bit browsers of MSIE, Java, and Microsoft Office.
  • 2IE 11 is supported when run in compatibility mode (click the compatibility icon — looks like torn paper — on the IE url address bar, or go to Tools on the menu bar and click Compatibility View).
  • 3TLS setting must be modified.
  • 4Chrome has been tested but not certified by Oracle for use.
  • 5Firefox 64-bit for Windows has limited support for plugins — including Java — and users will notice that certain sites requiring plugins that worked in previous 32-bit versions of Firefox might not work in this 64-bit version.
  • All certification combinations require the Enterprise Applications minimum Java version.

Office Versions Certified for Use with the Integrated System

Office 2016 is certified for use with the Oracle E-Business Suite Applications and Oracle Business Intelligence Discoverer Applications that interface with Microsoft Office.

Microsoft Office 2013 is also certified to work with these applications.

Specific Oracle-Recommended Settings for Macs

Use the following settings to improve client-side performance and usability on Apple computers using Oracle E-Business Suite Release 12.

  • For Safari (under the Safari menu option):
    • Under Preferences > Security > Web Content:
      • Select Enable plug-ins, Enable Java, Enable JavaScript
      • Do not select Block Pop-Up Windows
    • Under Preferences > Advanced: select Press Tab to highlight each item on a webpage
  • For the Java Plug-in:
    • Starting with OS X 10.7, Java is not included by default. Java must be enabled. Some versions of OS X require it to be downloaded and installed.
    • On the General tab in Finder > Applications > Utilities > Java > Java Preferences: Click Settings, then View Applets, and ensure that the Enable Caching checkbox is selected.

Oracle E-Business Suite Release 12 is certified with Mozilla Firefox ESR 17+ and Safari 6+. There is no Discoverer Desktop client access (however, other SQL client tools can be used).

The Cisco VPN Client for Mac is available from the UVa Software Gateway.

Important Additional Info & Recommendations

  • HR/Finance Integrated System Password FAQs: How often to change and how to change your IS password, how to make a strong password, what to do if you get locked out.
  • SIS Password FAQs: Rules for SIS passwords, how to log in.
  • Pop-up Blocker Information: If you have trouble accessing functionality or Help within the Integrated System (including SIS), it could be due to pop-up blockers.
  • Clearing Cache Instructions: Clearing your cache will maintain current versions of pages for faster loading proper functionality. If your browser attempts to load a cached page that is not up-to-date, you are likely to get an error message. For SIS users, it is essential that you clear your cache; highly sensitive data is stored in the cache when you exit the SIS.

  Page Updated: Thursday 2016-03-03 11:30:23 EST

Firefox 64-bit for Windows, by design, has limited support for plugins and users will notice that certain sites requiring plugins that worked in previous 32-bit versions of Firefox might not work in this 64-bit version