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Enterprise Applications at UVA

Recommended Settings & Supported Platforms

For the best experience with UVA Enterprise Applications, use one of the supported operating systems & browsers.

See also the specific Oracle-recommended settings for Macs and important additional info & recommendations for cache-clearing, pop-up blockers, and links to system frequently asked questions.

Supported Operating Systems & Web Browsers

The following table shows the combinations of operating systems and Web browsers that are supported for use with UVA Enterprise Applications (Student Information System (SIS), the HR/Finance Integrated System, and the Document Imaging System):

  Windows 101 Windows 7 64-bit2 OS X 10.11 OS X 10.10
IE 11 64-bit Educational version supported Supported N/A N/A
MS Edge Not supported N/A N/A N/A
Firefox ESR3 32-bit ESR Supported 32-bit Supported
64-bit Not Supported5
Supported Supported
Chrome4 Not supported Not supported Not supported Not supported
Safari 9 N/A N/A Not tested Not tested


  • 1Supported versions of Windows 10 at UVA.
  • 2Windows 64-bit operating systems are only supported running the 32-bit browsers of MSIE, Java, and Microsoft Office.
  • 3Firefox ESR NPAPI plugin (JRE) support ends with ESR v52 by May 2018.
  • 4Chrome has been tested but not certified by Oracle for use; can be used with Employee/Manager Self-Service effective May 12, 2016 and post-R12.2 upgrade.
  • 5Firefox 64-bit for Windows has limited support for plugins — including Java — and users will notice that certain sites requiring plugins that worked in previous 32-bit versions of Firefox might not work in this 64-bit version.
  • All certification combinations require the Enterprise Applications minimum Java version.

Office Versions Certified for Use with the Integrated System

Office 2016 is certified for use with the Oracle E-Business Suite Applications that interface with Microsoft Office.

Microsoft Office 2013 is also certified to work with these applications.

Please note: Only 32-bit connections are supported since ITS does not support 64-bit Office versions.

Specific Oracle-Recommended Settings for Macs

Use the following settings to improve client-side performance and usability on Apple computers using Oracle E-Business Suite Release 12.

  • For Safari (under the Safari menu option):
    • Under Preferences > Security > Web Content:
      • Select Enable plug-ins, Enable Java, Enable JavaScript
      • Do not select Block Pop-Up Windows
    • Under Preferences > Advanced: select Press Tab to highlight each item on a webpage
  • For the Java Plug-in:
    • Starting with OS X 10.7, Java is not included by default. Java must be enabled. Some versions of OS X require it to be downloaded and installed.
    • On the General tab in Finder > Applications > Utilities > Java > Java Preferences: Click Settings, then View Applets, and ensure that the Enable Caching checkbox is selected.

Oracle E-Business Suite Release 12 is certified with Mozilla Firefox ESR 17+ and Safari 6+.

The Cisco VPN Client for Mac is available from the UVA Software Gateway.

Important Additional Info & Recommendations

  • Integrated System FAQs: From general questions of interest to all IS users to specifics of HR, Finance and SIS administrative use.
  • SIS Password FAQs: Rules for SIS passwords, how to log in.
  • Pop-up Blocker Information: If you have trouble accessing functionality or Help within the Integrated System (including SIS), it could be due to pop-up blockers.
  • Clearing Cache Instructions: Clearing your cache will maintain current versions of pages for faster loading proper functionality. If your browser attempts to load a cached page that is not up-to-date, you are likely to get an error message. For SIS users, it is essential that you clear your cache; highly sensitive data is stored in the cache when you exit the SIS.

  Page Updated: Monday 2018-04-02 10:49:04 EDT

Firefox 64-bit for Windows, by design, has limited support for plugins and users will notice that certain sites requiring plugins that worked in previous 32-bit versions of Firefox might not work in this 64-bit version