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Enterprise Applications at UVa

Recommended Settings & Supported Platforms

[9/3/15] Chrome is not supported for use with the Integrated System. Latest Chrome updates will prevent access if you choose to use it »

[6/8/15] Firefox ESR, version 38, is not supported for use with the Integrated System. If you choose to use it, you must fix the TLS setting »

For the best experience with UVa Enterprise Applications, use one of the supported operating systems & browsers.

See also the specific Oracle-recommended settings for Macs and important additional info & recommendations for cache-clearing, pop-up blockers, and links to system password frequently asked questions.

Supported Operating Systems & Web Browsers

The following table shows the combinations of operating systems and Web browsers that are supported for use with UVa Enterprise Applications (Student Information System (SIS), the HR/Finance Integrated System, and the Document Imaging System):

  Windows 7 64-bit1 Windows 7 32-bit OS X 10.8 OS X 10.9 OS X 10.10
IE 113 Supported3 Supported3 N/A N/A N/A
IE 103 Supported3 Supported3 N/A N/A N/A
IE 9 Supported Supported N/A N/A N/A
Firefox ESR (version 38) Not supported Not supported Not supported Not supported Not supported
Firefox 31 Supported Supported Supported Supported Supported
Chrome5 Not supported Not supported Not supported Not supported Not supported
Safari 8 N/A N/A N/A N/A Coming soon
Safari 7 N/A N/A N/A Yes N/A
Safari 6.0.5 N/A N/A Yes N/A N/A


  • 1Windows 64-bit operating systems are only supported running the 32-bit browsers of MSIE, Java, and Microsoft Office.
  • 3IE 10 and 11 are supported when run in compatibility mode (click the compatibility icon — looks like torn paper — on the IE10 url address bar, or go to Tools on the menu bar and click Compatibility View).
  • 5Chrome has been tested but not certified by Oracle for use.
  • All certification combinations require the Enterprise Applications minimum Java version.

Specific Oracle-Recommended Settings for Macs

Use the following settings to improve client-side performance and usability on Apple computers using Oracle E-Business Suite Release 12.

  • For Safari (under the Safari menu option):
    • Under Preferences > Security > Web Content:
      • Select Enable plug-ins, Enable Java, Enable JavaScript
      • Do not select Block Pop-Up Windows
    • Under Preferences > Advanced: select Press Tab to highlight each item on a webpage
  • For the Java Plug-in:
    • Starting with OSX 10.7, Java is not included by default. Java must be enabled. Some version of OSX require it to be downloaded and installed.
    • On the General tab in Finder > Applications > Utilities > Java > Java Preferences: Click Settings, then View Applets, and ensure that the Enable Caching checkbox is selected.

Oracle E-Business Suite Release 12 is certified with Mozilla Firefox ESR 17+ and Safari 6+. There is no Discoverer Desktop client access (however, other SQL client tools can be used).

The Cisco VPN Client for Mac is available on ITS Software Central.

Important Additional Info & Recommendations

  • HR/Finance Integrated System Password FAQs: How often to change and how to change your IS password, how to make a strong password, what to do if you get locked out.
  • SIS Password FAQs: Rules for SIS passwords, how to log in.
  • Pop-up Blocker Information: If you have trouble accessing functionality or Help within the Integrated System (including SIS), it could be due to pop-up blockers.
  • Clearing Cache Instructions: Clearing your cache will maintain current versions of pages for faster loading proper functionality. If your browser attempts to load a cached page that is not up-to-date, you are likely to get an error message. For SIS users, it is essential that you clear your cache; highly sensitive data is stored in the cache when you exit the SIS.

  Page Updated: Friday 2015-09-11 15:25:52 EDT