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Enterprise Applications at UVa

Recommended Settings & Supported Platforms

For the best experience with UVa Enterprise Applications, use one of the supported operating systems & browsers.

See also the specific Oracle-recommended settings for Macs and important additional info & recommendations for cache-clearing, pop-up blockers, and links to system password frequently asked questions.

Supported Operating Systems & Web Browsers

The following table shows the combinations of operating systems and Web browsers that are supported for use with UVa Enterprise Applications (Student Information System (SIS), the HR/Finance Integrated System, and the Document Imaging System):

  Windows 8 64-bit1 Windows 8 32-bit Windows 7 64-bit1 Windows 7 32-bit OS X 10.7 OS X 10.8 OS X 10.9
IE 11 Not supported Not supported Not supported Not supported N/A N/A N/A
IE 103 Coming soon Coming soon Supported3 Supported3 N/A N/A N/A
IE 9 N/A N/A Supported Supported N/A N/A N/A
Firefox 24ESR2 Coming soon Coming soon Supported4 Supported4 Supported4 Supported4 Coming soon
Chrome5 Not supported Not supported Not supported Not supported Not supported Not supported Not supported
Safari 6.0.5 N/A N/A N/A N/A Yes Yes Coming soon

Notes

  • 1Windows 64-bit operating systems are only supported running the 32-bit browsers of MSIE, Java, and Microsoft Office.
  • 2Only Extended Support Release (ESR) versions of Firefox have been certified and tested.
  • 3IE 10 is supported when run in compatibility mode (click the compatibility icon — looks like torn paper — on the IE10 url address bar, or go to Tools on the menu bar and click Compatibility View).
  • 4Firefox ESR is not supported for the Document Imaging System (ImageNow).
  • 5Chrome has been tested but not certified by Oracle for use.
  • All certification combinations require JRE 1.7.0_25 or newer.

Specific Oracle-Recommended Settings for Macs

Use the following settings to improve client-side performance and usability on Apple computers using Oracle E-Business Suite Release 12.

  • For Safari (under the Safari menu option):
    • Under Preferences > Security > Web Content:
      • Select Enable plug-ins, Enable Java, Enable JavaScript
      • Do not select Block Pop-Up Windows
    • Under Preferences > Advanced: select Press Tab to highlight each item on a webpage
  • For the Java Plug-in:
    • Starting with OSX 10.7, Java is not included by default. Java must be enabled. Some version of OSX require it to be downloaded and installed.
    • On the General tab in Finder > Applications > Utilities > Java > Java Preferences: Click Settings, then View Applets, and ensure that the Enable Caching checkbox is selected.

Oracle E-Business Suite Release 12 is certified with Mozilla Firefox ESR 17+ and Safari 6+. There is no Discoverer Desktop client access (however, other SQL client tools can be used).

The Cisco VPN Client for Mac is available on ITS Software Central.

Important Additional Info & Recommendations

  • HR/Finance Integrated System Password FAQs: How often to change and how to change your IS password, how to make a strong password, what to do if you get locked out.
  • SIS Password FAQs: Rules for SIS passwords, how to log in.
  • Pop-up Blocker Information: If you have trouble accessing functionality or Help within the Integrated System (including SIS), it could be due to popup blockers.
  • Clearing Cache Instructions: Clearing your cache will maintain current versions of pages for faster loading proper functionality. If your browser attempts to load a cached page that is not up-to-date, you are likely to get an error message. For SIS users, it is essential that you clear your cache; highly sensitive data is stored in the cache when you exit the SIS.

  Page Updated: Tuesday 2014-01-14 10:21:58 EST

Standards & Policy

University of Virginia
Information Technology Services
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P.O. Box 400324
Charlottesville, Virginia, 22904-4324 USA

UVa Help Desk: 434-924-HELP (434-924-4357) • 4help@virginia.edu

Page Updated: 2014-01-14; © 2014 by the Rector and Visitors of the University of Virginia.

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