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Enterprise Applications at UVA

Recommended Settings & Supported Platforms

For the best experience with UVA Enterprise Applications, use one of the supported operating systems & browsers.

See also the specific Oracle-recommended settings for Macs and important additional info & recommendations for cache-clearing, pop-up blockers, and links to system frequently asked questions.

Supported Operating Systems & Web Browsers

The following table shows the combinations of operating systems and Web browsers that are supported for use with UVA Enterprise Applications (Student Information System (SIS), the HR/Finance Integrated System, and the Document Imaging System):

  Windows 101 Windows 7 64-bit2 OS X 10.11.6-
OS X 10.10
IE 11 64-bit Educational version supported Supported N/A N/A
MS Edge Not supported N/A N/A N/A
Firefox ESR3 32-bit ESR Supported 32-bit Supported
64-bit Not Supported5
Supported Supported
Chrome4 Not supported Not supported Not supported Not supported
Safari 11 N/A N/A Not tested Not tested


  • 1Supported versions of Windows 10 at UVA.
  • 2Windows 64-bit operating systems are only supported running the 32-bit browsers of MSIE, Java, and Microsoft Office.
  • 3Firefox ESR NPAPI plugin (JRE) support ends with ESR v52 by August 2018.
  • 4Chrome has been tested but not certified by Oracle for use; can be used with Employee/Manager Self-Service effective May 12, 2016 and post-R12.2 upgrade.
  • 5Firefox 64-bit for Windows has limited support for plugins — including Java — and users will notice that certain sites requiring plugins that worked in previous 32-bit versions of Firefox might not work in this 64-bit version.
  • All certification combinations require the Enterprise Applications minimum Java version.

Office Versions Certified for Use with the Integrated System

Office 2016 and 365 ProPlus are certified for use with the Oracle E-Business Suite Applications that interface with Microsoft Office.

Please note: Only 32-bit connections are supported since ITS does not support 64-bit Office versions.

Specific Oracle-Recommended Settings for Macs

Use the following settings to improve client-side performance and usability on Apple computers using Oracle E-Business Suite Release 12.

  • For Safari (under the Safari menu option):
    • Under Preferences > Security > Web Content:
      • Select Enable plug-ins, Enable Java, Enable JavaScript
      • Do not select Block Pop-Up Windows
    • Under Preferences > Advanced: select Press Tab to highlight each item on a webpage
  • For the Java Plug-in:
    • Starting with OS X 10.7, Java is not included by default. Java must be enabled. Some versions of OS X require it to be downloaded and installed.
    • On the General tab in Finder > Applications > Utilities > Java > Java Preferences: Click Settings, then View Applets, and ensure that the Enable Caching checkbox is selected.

Oracle E-Business Suite Release 12 is certified with Mozilla Firefox ESR 52 and Safari 11.

The Cisco VPN Client for Mac is available from the UVA Software Gateway.

Important Additional Info & Recommendations

  • Integrated System FAQs: From general questions of interest to all IS users to specifics of HR, Finance and SIS administrative use.
  • SIS Password FAQs: Rules for SIS passwords, how to log in.
  • Pop-up Blocker Information: If you have trouble accessing functionality or Help within the Integrated System (including SIS), it could be due to pop-up blockers.
  • Clearing Cache Instructions: Clearing your cache will maintain current versions of pages for faster loading proper functionality. If your browser attempts to load a cached page that is not up-to-date, you are likely to get an error message. For SIS users, it is essential that you clear your cache; highly sensitive data is stored in the cache when you exit the SIS.

  Page Updated: Tuesday 2018-05-29 17:34:41 EDT

Firefox 64-bit for Windows, by design, has limited support for plugins and users will notice that certain sites requiring plugins that worked in previous 32-bit versions of Firefox might not work in this 64-bit version