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Enterprise Applications at UVa

Recommended Settings & Supported Platforms

Nov. 21, 2014: There is a bug in the latest Microsoft IE security update (MS14-065 aka KB3003057) that impacts some users. The fix is to remove a key from the Windows registry. Please contact the UVa Help Desk or your local LSP for assistance or you can switch to Mozilla Firefox for Integrated System access.

For the best experience with UVa Enterprise Applications, use one of the supported operating systems & browsers.

See also the specific Oracle-recommended settings for Macs and important additional info & recommendations for cache-clearing, pop-up blockers, and links to system password frequently asked questions.

Supported Operating Systems & Web Browsers

The following table shows the combinations of operating systems and Web browsers that are supported for use with UVa Enterprise Applications (Student Information System (SIS), the HR/Finance Integrated System, and the Document Imaging System):

  Windows 8 64-bit1 Windows 8 32-bit Windows 7 64-bit1 Windows 7 32-bit OS X 10.8 OS X 10.9
IE 11 Not supported Not supported Not supported Not supported N/A N/A
IE 103 Coming soon Coming soon Supported3 Supported3 N/A N/A
IE 9 N/A N/A Supported Supported N/A N/A
Firefox 31ESR2 Coming soon Coming soon Supported4 Supported4 Supported4 Supported4
Chrome5 Not supported Not supported Not supported Not supported Not supported Not supported
Safari 6.0.5 N/A N/A N/A N/A Yes N/A
Safari 7 N/A N/A N/A N/A N/A Yes

Notes

  • 1Windows 64-bit operating systems are only supported running the 32-bit browsers of MSIE, Java, and Microsoft Office.
  • 2Only Extended Support Release (ESR) versions of Firefox have been certified and tested.
  • 3IE 10 is supported when run in compatibility mode (click the compatibility icon — looks like torn paper — on the IE10 url address bar, or go to Tools on the menu bar and click Compatibility View).
  • 4Firefox ESR is not supported for the Document Imaging System (ImageNow).
  • 5Chrome has been tested but not certified by Oracle for use.
  • All certification combinations require the Enterprise Applications minimum Java version.

Specific Oracle-Recommended Settings for Macs

Use the following settings to improve client-side performance and usability on Apple computers using Oracle E-Business Suite Release 12.

  • For Safari (under the Safari menu option):
    • Under Preferences > Security > Web Content:
      • Select Enable plug-ins, Enable Java, Enable JavaScript
      • Do not select Block Pop-Up Windows
    • Under Preferences > Advanced: select Press Tab to highlight each item on a webpage
  • For the Java Plug-in:
    • Starting with OSX 10.7, Java is not included by default. Java must be enabled. Some version of OSX require it to be downloaded and installed.
    • On the General tab in Finder > Applications > Utilities > Java > Java Preferences: Click Settings, then View Applets, and ensure that the Enable Caching checkbox is selected.

Oracle E-Business Suite Release 12 is certified with Mozilla Firefox ESR 17+ and Safari 6+. There is no Discoverer Desktop client access (however, other SQL client tools can be used).

The Cisco VPN Client for Mac is available on ITS Software Central.

Important Additional Info & Recommendations

  • HR/Finance Integrated System Password FAQs: How often to change and how to change your IS password, how to make a strong password, what to do if you get locked out.
  • SIS Password FAQs: Rules for SIS passwords, how to log in.
  • Pop-up Blocker Information: If you have trouble accessing functionality or Help within the Integrated System (including SIS), it could be due to popup blockers.
  • Clearing Cache Instructions: Clearing your cache will maintain current versions of pages for faster loading proper functionality. If your browser attempts to load a cached page that is not up-to-date, you are likely to get an error message. For SIS users, it is essential that you clear your cache; highly sensitive data is stored in the cache when you exit the SIS.

  Page Updated: Friday 2014-11-21 11:39:42 EST