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Identity Management at UVa

In-Person ID Verification & Security Questions

First—Acceptable Documents: What to Take to Your ID Verification

Proof of Identity Required: Bring one of the following required items...

  • a U.S. Driver’s License or
  • a U.S. Military ID Card or
  • a U.S. Green Card (U.S. Homeland Security Permanent Resident card) or
  • Any government-issued passport book.

...and your UVa ID card or Health System ID badge (if you have one).

Show your documents at the appropriate location.

Acceptable documents for proof of identity: Photo of passport & driver's license
Where to get a UVa ID cardWhere to get your UVa Health System ID badge

Next—Locations: Where to Go for ID Verification & PassPhrases

Academic Side of the University

  • Undergraduate & graduate students*
  • Full- and part-time employees**

You need to go get a University ID card and a PassPhrase:

Where to get a UVa ID card Where to get your PassPhrase

* New students complete this during Summer Orientation.
** Wage, contract, visiting, or retired? You may not get an ID card, but can still get a PassPhrase.

UVa Health System

  • Students
  • Employees

You need to go get a Health System medical ID badge and a PassPhrase:

Where to get your UVa Health System ID badge Where to get your PassPhrase

Locations for ID Verification: Academic Side

Need a UVa ID Card?
  • Get a new University ID card
  • Get a PassPhrase for the first time Sample image of UVa ID card and PassPhrase
Take your documents for proof of identity to:

University ID Card Office
O-Hill Dining Hall, lower level

525 McCormick Road
Charlottesville, VA 22903
434-924-4508

8AM–5PM, Monday-Friday

Need a New or Replacement PassPhrase?
Take your documents for proof of identity, and your UVa ID card, to the location most convenient for you:
  • Already have a University ID card
  • Get a PassPhrase
    Sample image of UVa PassPhrase
ISPRO Access Management
Carruthers Hall, Rm 233

1001 N. Emmet Street
Charlottesville, VA 22903
434-924-0817
8:30AM–4PM, Monday-Friday
UVa School of Law Law Computing Help Desk
Withers-Brown Hall, Room 399
434-924-7808
8:30AM–4:30PM, Monday-Friday
Darden School of Business Darden Computing Service Desk
Saunders Hall, Room 105
434-924-3276
8AM–5PM, Monday-Friday
McIntire School of Commerce McIntire Help Desk
Rouss & Robertson Halls Room 219
434-924-7988
8AM–5PM, Monday-Friday
Facilities Management Facilities Management Help Desk
Lacy Hall, Room 208
434-982-5579
8–10AM & 12–3PM, Monday-Friday

Once you have a PassPhrase, do not lose it! You need it to finish the last step in your ID verification process.

Locations for ID Verification: UVa Health System

Need a UVa Health System Medical ID Badge?
  • Get a new UVa ID badge
    UVa Health System ID badge and PassPhrase image

Take your documents for proof of identity to:

Health System ID Badge Office
Hospital West Complex, MSB1205
434-982-4009
8:30AM–4:15PM Monday-Friday

Need a New or Replacement PassPhrase?
Take your documents for proof of identity, and your UVa ID badge, to the location most convenient for you:
  • Already have a UVa ID badge
  • Get a PassPhrase
Sample image of UVa PassPhrase

UVA School of Medicine Desktop Support
University Hospital, West Complex
Old Medical School Room 1779
1300 Jefferson Park Avenue
Charlottesville, VA 22908
8:30AM–4PM, Monday-Friday

School of Nursing Nursing School Help Desk
McLeod Hall, Room 3014
434-924-8686
8AM–5PM, Monday-Friday

Once you have a PassPhrase, do not lose it! You need it to finish the last step in your ID verification process.

Last—Complete Your UVa ID Verification Process

  1. After showing your documents for proof of identity at the appropriate ID Verification location, you’ll get a PassPhrase.

    Your UVa Account Setup PassPhrase is a unique combo of letters & numbers on a white slip of paper with some instructions attached.

  1. Go to whois.virginia.edu/idm. For security, do not do this on a public computer, nor a public, free WiFi network. You’ll need to:
  2. Set your 4 personal security questions and answers.
    • Think carefully as you select these. Pick questions for which you easily know the answer, but others do not.
    • Note that the answers to your security questions must be longer than 4 characters.
  3. Establish your Permanent UVa password. You will have the opportunity to:
    • Accept a suggested password that is automatically generated for you; or
    • Re-enter the password you already use for NetBadge to set it as Permanent, or
    • Create your own strong password that meets the security requirements.
  4. Congratulations, you’re done! Securely destroy your PassPhrase.

Your UVa passwords are now all synchronized by default. You can now reset your UVa password(s) via the Manage Your Passwords & Personal Security Questions tool and access websites protected by Enhanced NetBadge, if required.

  Page Updated: Tuesday 2015-06-30 14:20:31 EDT