Identity Management at UVa
ID Verification & Security Questions
Before you proceed, you may want to check Enhanced NetBadge: Available Password & Security Question Management Tools.
The In-Person Identity Verification Process at UVa
What to Bring & What to Expect During ID Verification
If you do not yet have a white PassPhrase card, you will need to be ID verified to get it. If you already have one, but have not yet used it to complete the ID verification process and set your personal security questions and answers, finish your process now by completing steps #3 and #4 below.
- What to Bring:
- Take your UVa ID card (if you have one) and
- One of the following (required):
- a U.S. Driver’s License or
- a U.S. Military ID Card or
- a U.S. Green Card (US Homeland Security Permanent Resident card) or
- Any government-issued passport.
- What to Do & What to Expect:
- Show your UVa ID card (if you have one) and a U.S. government-issued photo ID or other government-issued passport.
- You will then be given a personalized white PassPhrase card with instructions.
- From your own computer, visit the URL listed on your PassPhrase card (http://whois.virginia.edu/idm). For your security, do not do this on a public computer, nor a public, free WiFi network.
- Set your 4 personal security questions and answers:
- Please take your time and think carefully as you select these. Be sure to pick questions for which you easily know the answer, but other persons do not.
- You will use these security questions in the future anytime you need to log into a system protected by Enhanced NetBadge. (Learn more about Enhanced NetBadge.)
- Your final step will be to specify your Permanent Password.
Where to Go: Identity Verification Locations
ID verification is available at these locations:
- New UVa students, faculty, and staff:
- For both UVa ID Cards and PassPhrases: Go to the University ID Card Office. New students may also get ID-verified as part of their Summer Orientation.
- For PassPhrases only: Contact the ITS Accounts Office for an appointment 8:30 AM–4:30 PM, Monday through Friday.
- Medical Center employees, School of Medicine, and School of Nursing students: The Claude Moore Health Sciences Library circulation desk can complete ID verifications during daytime business hours for medical center-related library patrons.
- Commerce School employees and students: Contact the Commerce School Help Desk.
- Nursing School employees and students: Contact the Nursing School Help Desk.
- Facilities Management employees: Contact the Facilities Management Help Desk at 982-5579 to complete the process.
- All other Academic employees and students: Contact the ITS Accounts Office for an appointment 8:30 AM–4:30 PM, Monday through Friday.
Page Updated: 2012-03-20
