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Identity Management at UVa

In-Person ID Verification & Security Questions

First—Acceptable Documents: What to Take to Your ID Verification

Proof of Identity Required: Bring your UVa ID card (if you have one), and one of the following required items:

  • a U.S. Driver’s License or
  • a U.S. Military ID Card or
  • a U.S. Green Card (U.S. Homeland Security Permanent Resident card) or
  • Any government-issued passport book.

Acceptable documents for proof of identity: Photo of passport & driver's licenseSample UVa ID card

Next, show your documents at the appropriate location.

Next—Locations: Where to Go for ID Verification & PassPhrases

Take your documents for proof of identity to the appropriate location:

Your Status ID Verification Location

For UVa Health System Students & Employees

  • Need or have a Health System ID badge
  • Need a PassPhrase
    UVa Health System ID badge and PassPhrase

Health System ID Badge Office
Hospital West Complex, MSB1205

8:30AM–4:15 Mon.-Fri.

School of Medicine Health Sciences Library circulation desk
1350 Jefferson Park Avenue

9AM–12PM, Tues. or Thurs.
School of Nursing Nursing School Help Desk
McLeod Hall, Room 3014

8AM–5PM, Mon.-Fri.

For UVa Academic Students & Employees without Specific Affiliations

  • Need a new University ID card
  • Need a PassPhrase
      UVa ID card and PassPhrase

University ID Card Office
O-Hill Dining Hall, lower level

525 McCormick Road
Charlottesville, VA 22903

8AM–5PM, Mon.-Fri.

(new students complete this during Summer Orientation)

  • Have a University ID card
  • Need a PassPhrase (either you lost yours or never received one)
         card image

ISPRO Access Management
Carruthers Hall, Rm 233

1001 N. Emmet Street
Charlottesville, VA 22903

8:30AM–4PM, Mon.-Fri.

For UVa Students & Employees with Specific Affiliations

If you’re an employee or student in one of these schools or departments that do their own ID verification, go instead to:

School of Law Law Computing Help Desk
Withers-Brown Hall, Room 399

8:30AM–4:30PM, Mon.-Fri.
Darden School of Business Darden Computing Service Desk
Saunders Hall, Room 105

8AM–5PM, Mon.-Fri.
McIntire School of Commerce McIntire School Help Desk
Rouss & Robertson Halls Room 219

8AM–5PM, Mon.-Fri.
Facilities Management Facilities Management Help Desk
Lacy Hall, Room 208

8AM–10AM, 12–3PM, Mon.-Fri.

Once you have a PassPhrase, do not lose it! You need it to finish the last step in your ID verification process.

Last—Complete Your UVa ID Verification Process

  1. After showing your documents for proof of identity at the appropriate ID Verification location, you’ll get a PassPhrase.

    Your UVa Account Setup PassPhrase is a unique combo of letters & numbers on a white slip of paper with some instructions attached.

  1. Go to For security, do not do this on a public computer, nor a public, free WiFi network. You’ll need to:
  2. Set your 4 personal security questions and answers.
    • Think carefully as you select these. Pick questions for which you easily know the answer, but others do not.
    • Note that the answers to your security questions must be longer than 4 characters.
  3. Establish your Permanent UVa password. You will have the opportunity to:
    • Accept a suggested password that is automatically generated for you; or
    • Re-enter the password you already use for NetBadge to set it as Permanent, or
    • Create your own strong password that meets the security requirements.
  4. Congratulations, you’re done! Securely destroy your PassPhrase.

Your UVa passwords are now all synchronized by default. You can now reset your UVa password(s) via the Manage Your Passwords & Personal Security Questions tool and access websites protected by Enhanced NetBadge, if required.

  Page Updated: Friday 2015-03-27 13:35:09 EDT