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UVA Help Desk

Help Options for IT Technical Support

Popular Searches: Password   Duo (2-Step Login)   WiFi   VPN   Gmail   Office365

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Call 4-HELP

Talk with a Help Desk advisor by phone.
Phone: 434-924-4357
Toll-free: 866-469-4866
Response Target:
< 60 Seconds Actuals

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Create or Manage Cases

Log in to My Help Center and click "Create a Case" or view status of existing cases.
Response Target:
< 4 hours   Actuals

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Contact the Help Desk via email at Be as detailed as possible. If you need immediate assistance, please choose another option.
Response Target:
< 4 hours Actuals

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Local Departmental Support

Faculty/Staff: If your school's help desk or your department's Local Support Partner (LSP) maintains your computer, contact them for questions about when and how best to proceed. NetBadge Login required to view the LSP List.


  Page Updated: Tuesday 2018-05-15 09:56:51 EDT