Get Started at UVa
New to the U? How to Get Started with Computing & Communications
ID Management/Logging Into NetBadge
- Passphrase Cards: For your security, when you go to get your University ID card, you’ll also have your identity “proofed,” which will allow you to set up your personal security questions and answers. This identity assurance process enables you to log into many UVa websites and resources that are protected by NetBadge.
Getting Connected
- Access: On Grounds, you can connect to the Internet via a wired or wireless connection. To use our encrypted wireless network, you’ll first need a personal digital certificate. You may also want to access some services from off-Grounds.
Your Computing Accounts
- UVa Email Accounts (including UVa Exchange, UVa Gmail, UVa Central Mail Service): As part of obtaining and using your UVa email account, you must also pass the Responsible Computing Tutorial & Quiz.
- UVaCollab: Log into UVa’s online course management and collaboration system through NetBadge.
- Other Computing Accounts: Some commonly-used computing accounts are granted automatically; others have to be requested. The computing account setup process also differs for student accounts and faculty/staff accounts.
Free & Low-Cost Software
- Free Software: ITS provides you with some free software—including an antivirus subscription—as long as you’re at UVa. Go to Software Central and download software appropriate for your computer operating system.
- Microsoft Software at a discount: The UVa community (students, faculty, and staff) can obtain Microsoft products such as Office at a discount through the Microsoft Campus Agreement and the Microsoft Select contract.
Phones, Mobile Devices, & Cable TV
- Telephones & Voicemail: ITS provides voice communication and telephone services to all University and Health Sciences Center departments and the Regional Centers of the Division of Continuing Education.
- Mobile Devices:How to connect your mobile device to the UVa network.
- Cable Television: ITS provides cable TV services for students in residence halls.
ITS News, Alerts, & Downtimes
- Beware Email Scams: Bookmark the UVa Security Alerts & Warnings page and/or sign up for its RSS feed. Check unexpected email messages you receive against this page to see if they are fraudulent or known phishing scams.
- Stay Informed: Find out about downtimes, service notices, and ITS news and announcements by reading ITS Alerts & Downtimes, ITS Front Page News, subscribing to ITS RSS feeds, and/or subscribing to the downtimes email list.
