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UVa Centralized Exchange Service

Outlook/Exchange-Related Training Options

Outlook/Exchange Best Practices Trainings

As part of the Exchange Betterment Project, ITS engineers have gathered data on the most common problems experienced by UVa Exchange users and made several enhancements to our Exchange implementation on the back end.

Now, discover how you can better your own Exchange experience on the “front end” by implementing our recommended Exchange best practices:

Additional information about future “Best Practices with...” Outlook Calendaring, Outlook Email, and Exchange Mobile Device Use in-person training opportunities will be announced on this page when available.

Online Training Available Anytime for Exchange Users

Unfamiliar with Outlook? Not sure how to complete a task? ITS provides UVa faculty and staff access to free, brief online training videos, viewable anytime, to help you learn!

To access them:

  • Optional: View this Getting Started Guide (PDF) before viewing the VTC videos.
  • Ready to view now?
    1. Email to request a VTC login and password. Someone will get back with you within 2 business days with your VTC password.
    2. Go to and log in with your UVa computing ID and the password provided to you.
    3. Once you have logged in, just search for your version of Microsoft Outlook, and then view the brief video segments on exactly the topics you need.

Other Training for Exchange Users

Email to inquire about other available training.

  Page Updated: 2012-08-16

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Page Updated: 2012-08-16; © 2014 by the Rector and Visitors of the University of Virginia.

The information contained on the University of Virginia’s Department of Information Technology Services (ITS) website is provided as a public service with the understanding that ITS makes no representations or warranties, either expressed or implied, concerning the accuracy, completeness, reliability or suitability of the information, including warrantees of title, non-infringement of copyright or patent rights of others. These pages are expected to represent the University of Virginia community and the State of Virginia in a professional manner in accordance with the University of Virginia’s Computing Policies.