ITS and UVa logos for printed output

UVa Centralized Exchange Service

Connect a Mobile Device to the UVa Exchange Service

How to Connect Your Device to UVa’s Exchange Service

Follow the appropriate email configuration instructions for your device or smartphone:

See also About Mobile Devices at UVa and Exchange-related best practices for mobile devices.

Costs Associated with Using Exchange on a Mobile Device

  • BlackBerry devices can connect to Exchange using either BES mode or BIS mode. Connecting via BES (BlackBerry Enterprise Server) mode is a for-fee service.
  • All other mobile devices, including BlackBerry devices in BIS mode, connect to Exchange using ActiveSync, which is a no-fee service.

Most phones and devices also incur a monthly data access fee charged by the device or phone’s vendor or service provider, as well.

Policies Associated with Using Exchange on a Mobile Device

If you want to access your UVa Exchange account on your mobile device, you must comply with the following 2 UVa policies:

  • Auto-Lock Timeout PIN Policy: You must set a passcode lock (or timeout PIN) for security. Anytime your mobile device has been idle for a set amount of time, it will auto-lock. You will have to enter a passcode to release the auto-lock and begin using your device again. (You can set this time interval on your device, but most will not allow longer than 15 minutes.)
    • You will be prompted to create a 4-character personal timeout PIN the first time your device syncs with Exchange.
    • Be sure you set a passcode you can remember, because after 10 consecutive bad login attempts, your device will be wiped for your security!
  • Lost Device Policy: If you lose your device, you must remotely wipe your device using Outlook Web App (OWA).

You should also review the Exchange-related best practices for mobile devices.

  Page Updated: Friday 2012-04-13 15:21:11 EDT

Standards & Policy

University of Virginia
Information Technology Services
2015 Ivy Road
P.O. Box 400324
Charlottesville, Virginia, 22904-4324 USA

UVa Help Desk: 434-924-HELP (434-924-4357) • 4help@virginia.edu

Page Updated: 2012-04-13; © 2012 by the Rector and Visitors of the University of Virginia.

The information contained on the University of Virginia’s Department of Information Technology Services (ITS) website is provided as a public service with the understanding that ITS makes no representations or warranties, either expressed or implied, concerning the accuracy, completeness, reliability or suitability of the information, including warrantees of title, non-infringement of copyright or patent rights of others. These pages are expected to represent the University of Virginia community and the State of Virginia in a professional manner in accordance with the University of Virginia’s Computing Policies.