UVa Centralized Exchange Service
Connect to Your Exchange Account from a Windows PC Computer
This page provides configuration information on how to configure your PC for use with the UVa Centralized Exchange Service.
Configure Your Windows PC for Your UVa Exchange Account
Before You Start: Requirements
Before attempting to configure your PC for your UVa Exchange account, you must:
- have a UVa centralized Exchange account. (Don’t have an account yet? See how to get started with Exchange.)
- know your Eservices/Exchange password. (Don't know this password? You can (re)set it.)
- have a UVa IP address. (Off-Grounds? You will need to connect via UVa Anywhere first. See Connecting to Exchange from Off-Grounds.)
Upgrading to the Latest Software
The latest email program for Windows computers is currently Microsoft Outlook 2010. For optimal performance, maximum functionality, and greatest security, ITS recommends Outlook 2010.
If you do not have Outlook 2010 already installed on your computer, you can upgrade for free or at very, very low cost because of UVa’s partnership with Microsoft. See the Microsoft Software Chooser Wizard to help you identify what software you are eligible for, at what cost.
For most users at UVa, if you are upgrading your Microsoft Office on a University computer for work related to your job, then the license for upgrading is totally free!
How to Configure Outlook 2010 for Your UVa Exchange Account
How to Create a Profile in Outlook
- In Microsoft Windows, click the Start button, and then click Control Panel.
- Click on the
icon. (Note: The Mail icon won’t appear unless you have Outlook 2010 installed and have run the program at least once. Have another email program? See below.)
- Depending on whether you are in “Classic” view, you may need to click User Accounts before you see the Mail icon.
- Click on the Show Profiles button. Click the Add button.
- Specify a name for the Profile.
- In the E-mail address: field, type your email address on the UVa centralized Exchange server. This address is your computing ID @eservices.virginia.edu (e.g., mst3k@eservices.virginia.edu).
- Click on the Next button.
- Allow Auto-Discoverer to work. When prompted for a username and password:
- Username: eservices\your UVa computing ID (e.g., eservices\mst3k)
- Password: your Eservices/Exchange password (Don't know this password? You can (re)set it.)
- Click the Finish button.
- View Best Practices When Using Exchange to learn about the other settings that UVa recommends.
How to Remove an Outlook Profile
You should only do this if your Outlook is not behaving as expected. It may fix problems you are experiencing reading your UVa Exchange mail in Outlook. Removing an email profile does not remove your Outlook data files, so no email messages or contacts are lost.
If you are unsure about this process, contact your LSP, if you have one. (See the departmental LSP list.) Or, ask the UVa Help Desk.
- In Microsoft Windows, click the Start button, and then click Control Panel.
- Click on the icon. (Note: The Mail icon won’t appear unless you have Outlook installed and have run the program at least once.)
- Depending on whether you are in “Classic” view, you may need to click User Accounts before you see the Mail icon.
- When the Mail Setup dialog box opens, click on the Show Profiles button.
- Click the email profile that you want to remove, and then click Remove.
Configuration Instructions for Other/Older/Outdated Email Programs
Links to configuration instructions for non-current Microsoft software email programs are below.
Outlook 2007
ITS recommends upgrading your software from this email program for optimal performance.
- The instructions above for Outlook 2010 work for Outlook 2007 as well.
Other Email Programs on Your PC
These are not recommended for optimal performance.
For most users at UVa, if you are upgrading your Microsoft Office on a University computer for work related to your job, then the license for upgrading is totally free! For more information, see “Upgrading to the Latest Software”, above.
