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ESHARP

Electronic Self-Help Access Request Process

Effective March 28, 2012, questions regarding ESHARP will be directed to the UVa Help Desk. This will allow the University to align ESHARP with University help services.

Table of Contents

Log into ESHARP

login button for ESHARP

ESHARP Overview

ESHARP is a Web-based tool developed by ITS to replace the paper form for requesting access to UVa systems. Phase I of ESHARP went live in early 2011 to facilitate the security requests for Integrated System (HR/Finance) access. Future phases will include the Student Information System and other systems such as LEAD@UVa, Jobs@UVa, etc.

How It Works for Integrated System (HR/Finance) Access

Both an employee and supervisor can initiate a request for Integrated System (HR/Finance) access via ESHARP. Once specific system responsibilities are selected, a workflow passes the request to different levels of approval. When the workflow is completed with all levels approved, the responsibility is provisioned and access is granted. Each IS (HR/Finance) responsibility has a distinct workflow, but common steps usually include:

  • Supervisor approval
  • Data Access Approver review and approval (each organization has an approver)
  • Quality Assurance (verification that no conflicts exist between current responsibilities and requested responsibilities, and that training has been completed, if applicable)
  • Employee electronic signature to confirm understanding and acceptance of responsibility
  • Responsibility provisioned by the appropriate area

Note: ESHARP is a communication and approval workflow tool and does not create or remove responsibility in the actual application.

Steps for Getting Access to the Integrated System (HR/Finance)

  1. Determine desktop requirements, responsibilities needed, and required training, if any. Helpful links include:
  2. Register for training, if needed.
  3. Submit Integrated System (HR/Finance) request for access via ESHARP.

Online Training/Presentations about ESHARP

Questions?

Key Contacts

  Page Updated: 2012-03-27

Standards & Policy

University of Virginia
Information Technology Services
2015 Ivy Road
P.O. Box 400324
Charlottesville, Virginia, 22904-4324 USA

UVa Help Desk: 434-924-HELP (434-924-4357) • 4help@virginia.edu

Page Updated: 2012-03-27; © 2012 by the Rector and Visitors of the University of Virginia.

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