The UVa Central Mail Service (CMS)
CMS WebMail Mail Management Tools
Mail Management Tools
CMS WebMail provides many features to help you manage email, including the ability to work with multiple messages at a time, and to to create and work with folders (called mailboxes).
Working with Multiple Messages at Once
Working with Mailboxes (Folders)
Working with Multiple Messages at Once
CMS WebMail allows you to perform actions on multiple messages at the same time. These actions include: select, move or copy, delete, forward, redirect multiple messages, as well as how to mark them as read or flagged.
Searching for Text within Messages
To search within a mailbox for messages containing specific text:
- Enter your search criteria in the text box to the left of the
(search)
icon and click the icon. Any email messages in that mailbox containing your search
criteria will be displayed. - To view all messages in the mailbox after performing a search, clear any text in the box to the left of (search) and click the icon.
Note that the search happens only within the mailbox currently displayed, not across all mailboxes. If you want to search through all your mailboxes, select each folder separately and click the search icon. The search criteria box remains the same so it does not need to be filled in for each folder searched.
Changing the Number of Messages Displayed
To change the number of messages displayed on the screen, select a number from the drop-down box to the left of the 
(display) icon and click the icon.
Selecting Multiple Messages
CMS WebMail provides a way to select and work with multiple messages in a mailbox at one time.
- To select one or more messages, click once in each message's checkbox (to the left of the Status column for each message).
- To select all of the messages displayed on the page, click
(Mark All) in the mailbox toolbar to the left of Status.
Note: When you click on the Mark All icon, the checkboxes for each message will automatically be checked.
Moving or Copying Selected Messages
After you have selected one or more messages in your Inbox or other mailbox, you may wish to move or copy them to another mailbox.
- To copy the selected messages to another mailbox, click the arrow next to the Select Mailbox box, and choose the mailbox where you want to copy the messages. Click
(copy to) to complete the action. A copy of the messages will remain in your Inbox, and there will be copies in the mailbox you chose. - To move the selected messages to another mailbox, click the arrow next to the Select Mailbox box, and choose the mailbox where you want to move the messages. Click
(move to) to complete the action. The messages will move to the mailbox you chose, and will be deleted from your Inbox. - To copy or move an open message, see Getting Started.
Deleting Selected Messages
CMS WebMail allows you to delete selected messages from any mailbox or delete an open message.
- To delete selected messages, click
(delete). - To delete a message you have open, see Getting Started.
Forwarding Selected Messages
It is possible to select a group of messages and forward them all at once to the same address.
- To forward a group of selected messages to the same address, enter the address (for example, mst3k@virginia.edu) in the email address box, then click
(forward). Note that you will not have the ability to add text to the individual messages before forwarding them. You will see an acknowledgement that the messages have been forwarded. - To forward an open message (and have the ability to add text to the message before forwarding), see Getting Started.
Redirecting (Bouncing) Selected Messages
Redirecting or bouncing a message differs from forwarding in that redirecting/bouncing maintains all of the message headers. Redirect a message when you want the recipient to be able to reply directly to the person who wrote the original message. Additionally, ITS may ask you to bounce messages to abuse@virginia.edu or postmaster@virginia.edu in cases of abuse or email account problems. The ability to retain message header information helps ITS to track and resolve these types of problems.
- To redirect/bounce selected messages, enter the address (for example, mst3k@virginia.edu) in the email address box, then click
(redirect). Note that you will not have the ability to add text to the individual messages before redirecting them. You will see an acknowledgement that the messages have been redirected.
Viewing Full Headers
Viewing the full headers for a message without redirecting it is particularly helpful in determining the true origins of spam and virus messages.
- To view full headers for a message, open the message, then at the right of the message window click either
(full headers) to see just the raw header information, or 
(undecoded/raw message) to see the raw headers and message contents.
Mark Selected Messages as Read or Flagged
CMS WebMail allows you to change the status of messages from read to unread and vice versa, and to mark important messages with 
(flag icon) in the status bar.
- To change selected messages from unread to read without opening them, click
(mark as read). Click 
to mark read messages as unread. - To place a flag in the status bar of a selected message, click (flag). To remove a flag, select the message and click
(unflag).
Working with Mailboxes (Folders)
CMS WebMail gives you tools for creating and deleting folders, which it calls mailboxes.
Creating Mailboxes (Folders)
To create a new mailbox using CMS WebMail:
- Enter the name of the new mailbox in the Create New Mailbox window located beneath your mailbox list on the left of the screen. Click
(go) to add the new mailbox. - Because you created the new mailbox on your account on the Central Mail Service, it will appear in your account no matter what application you use to access your mail (e.g. WebMail, Mulberry, etc).
Deleting Mailboxes (Folders)
To delete an existing mailbox using WebMail:
- Open the mailbox by clicking on its name in the mailbox listing at the left of the WebMail window.
- To open settings for the mailbox, click
(settings), which appears after the mailbox name. - In the resulting mailbox settings window, you may choose to rename or delete the selected mailbox. Click the Delete button to remove the mailbox, permanently, or type a new mailbox name and click the Rename button to change the mailbox name.
Note: Deleting a mailbox in CMS WebMail deletes it from your account on the Central Mail Service, so be sure you really want to delete a mailbox permanently before following these steps. Renaming also changes the name of the mailbox in your Central Mail Service account.
Filtering Mailbox (Folder) List
You may reduce the number of mailboxes visible on your screen by using the Filter Mailbox View function. Filtering is only a temporary change when displaying your folders. To permanently change the folders which are displayed, use Subscriptions in CMS settings.
- Enter the criteria by which you would like to filter your mailbox names in the text
box under Filter Mailbox View and click the Filter Icon
(Filter). - To restore your complete list of mailboxes, clear any text from the box under Filter
Mailbox View and click the Filter Icon (Filter).
Page Updated: 2011-07-01
