ITS and UVa logos for printed output

ITS Computing Accounts for New Faculty & Staff

First-Time Account Activation for Employees (Alternate Method)

The process below is ONLY for certain University employees who are either:

  • too far away from Charlottesville to complete ID verification in person, or
  • an unusual case—e.g., hourly wage employee, temporary employee, foundation employee, contractor, collaborator, Medical Center employee who does not work for the School of Medicine or Nursing, etc.

If you’re not in one of the above categories, follow the Preferred Method for Employee Account Activation instead.

Step 1 of 4: Obtain Your UVA Computing ID

Get your UVA computing ID. Your department’s University Human Resources liaison may tell you yours, but if not, you can view it on or after your start date.

Your computing ID will contain your initials, a numeral, and 1-2 letters. It will be the beginning of your UVA email address and your user ID for many UVA systems.

UVA computing ID

Ready? To learn your UVA computing ID, type your name into the UVA People Search.

Step 2 of 4: Obtain an Eservices Password

Get a password by completing the Security Awareness Training (Responsible Computing Tutorial) and agreeing to abide by University computing policies.

Security Awareness educates you about your role & responsibility as a steward of University data.

Responsible Computing at UVA logo

To take the Security Awareness Training (Responsible Computing Tutorial), you’ll need:

  • Approximately 15-25 minutes
  • Pen & paper to write down your new password
  • Your UVA computing ID
  • Your 9-digit University ID number (if possible), or your Social Security number if not

Ready? To get your password, take the Security Awareness Training (Responsible Computing Tutorial) and make a note of your new Eservices password at the end, which will only be displayed for 2 minutes. When you click “Finish,” you’ll be sent to log in via NetBadge to finish your IT Security Awareness Training. Provide your UVA computing ID and the new Eservices password you just received to log in and finish your training.

Step 3 of 4: Activate Your UVA Email Account

After waiting 15 minutes, request your UVA email account.

Your new UVA email address:
Your computing

Your email password:
Your new Eservices password

Some departments and schools—e.g., the UVA Health System, Darden, etc.—already provide email accounts for their employees. If you are employed by one of those entities, you may wish to skip the email selection process for now, but all other UVA employees and affiliates should set up a University email account.

Ready? To set up your UVA email account (Office 365 email and calendaring), contact your LSP (Local Support Partner) or if you don't have one, make a request through the Service Portal to activate your UVA email account.

Step 4 of 4: Configure Your Access to the UVA Network, If Applicable

Configure your computer and/or mobile device to connect to the UVA network if desired. You may want to:

  • configure your laptop for UVA’s encrypted cavalier wireless network
  • configure your smartphone and/or mobile device for UVA WiFi*
  • install a personal digital certificate on your laptop or desktop to:
    • start logging into NetBadge via the faster, more secure way
    • install and use the UVA VPN

Picture of Laptop Computer & iPhone

For all of the above, the UVA Network Setup Tool will auto-configure your device(s) for you.

Ready? To configure your access to the Internet:

  1. On your own computer or device, connect to the Welcome_to_UVa_Wireless network (view how to do this).
  2. Go to the UVA Network Setup Tool download site and select your operating system—available for Windows, Mac, or iOS devices (iPhones, iPads, iPod Touch).*
  3. Install and run the Tool. You’ll need to provide:
    • Your UVA computing ID
    • Your new Eservices password
    • Your 9-digit University ID number (if possible), or your Social Security number if not

*All mobile devices except for iOS devices must connect to UVA’s unencrypted wahoo wireless.

Also: Access Employee/Manager Self-Service, If Applicable

Most UVA employees (but not independent contractors nor those paid through foundations) will use Integrated System’s Employee/Manager Self-Service for time reporting, viewing payslips, tax forms, learning management, etc.

Ready? To log into Employee/Manager Self-Service in the Integrated System:

  1. Click the Self Service tab at the top of the UHR website.
  2. Your NetBadge credentials will give you access to Employee/Manager Self-Service. Need NetBadge help?

Recommended: Do ID Verification to Access More UVA Systems

If possible, complete in-person identity verification on UVA Grounds in order to take advantage of the benefits it offers—including the ability to reset and sync your UVA passwords in the future if ever necessary. You can do this as long as you are not too far away from Charlottesville.

Eligibility: There may be a small fee to get a UVA ID card, and/or you may need written authorization from your department in order to get one—see Faculty & Staff ID Card for eligibility details.

Even if you can’t get or don’t want to get an ID card, you can still do ID verification by getting only a PassPhrase. That will still enable you to take advantage of the ability to reset your UVA passwords if ever required.

To Do Your In-Person ID Verification...

  1. Bring proof of identity with you to UVA. You will need to show one of the following required items.

    Acceptable Documents:

    • a U.S. Driver’s License or
    • a U.S. Military ID Card or
    • a U.S. Green Card (U.S. Homeland Security Permanent Resident card) or
    • Any government-issued passport book.

    Acceptable documents for proof of identity: Photo of passport & 
                         driver's license

    Receive your personalized PassPhrase (& optionally, UVA ID card) after showing your documents for proof of identity.

    Your UVA Account Setup PassPhrase is a unique combo of letters & numbers on a white slip of paper with some instructions attached.

    Your UVA ID card will have your 9-digit University ID number printed on the back.

    Sample PassPhrase Slip & UVA ID Card

    Ready? To do your in-person identity verification, take your proof of identity document and go to the appropriate ID Verification location for you. Hang onto your new PassPhrase; you’ll need it again!

  2. Set your 4 personal security questions & answers and establish your Permanent password.

    Completing this step provides you the ability to reset and sync your UVA passwords in the future if ever necessary.

    It also enables your access to websites protected by Enhanced NetBadge.

    Sample NetBadge

    To set your security questions and Permanent password, you’ll need:

    Sample PassPhrase

    Lost PassPhrase? You’ll have to go get another one!

    Ready? To establish your Permanent password and security questions, go to the URL included with your PassPhrase (, log in via NetBadge using the Eservices password you already have, and follow the prompts. You can create your own strong password, reuse the Eservices password you have already, or accept a password that is automatically generated for you.

    Approximately 15 minutes after setting your Permanent password, you may begin using it, and the Eservices password you had before is no longer usable (unless, of course, you chose to synchronize it with your Permanent password). Securely destroy your PassPhrase.

Now You’re Done! Or, Need Some Help?

Congratulations! Your first-time setup is complete.

Or, still having problems? Contact the UVA Help Desk for assistance with your password, logging into NetBadge, connecting to the UVA network, etc. Help is available 24 hours a day, 7 days a week, by phone, email, or online chat.

  Page Updated: Tuesday 2018-04-24 12:12:04 EDT