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Information Technology Services (ITS)

About ITS

Our Mission

To promote information technology as a strategic resource throughout the University and to exemplify service excellence.

Our Values

Our values serve as a compass for our actions and describe how we behave in our daily work.

  • Accountability: Take responsibility: own the work
  • Integrity and Transparency: Act with honor; preserve trust; operate in an open and honest environment; listen to our users
  • Quality: What we do, we do well
  • Collaboration: Leverage collective genius; teamwork; incorporate other viewpoints
  • Respect: Value and respect differences and perspectives; encourage diversity; genuine appreciation of others' contributions
  • Working smart: Make effective and efficient use of time and resources; make well informed, data driven evidence-based decisions
  • Predictability: Say what we are going to do and do what we say
  • Adaptability: See need and seize opportunities; welcome change
  • Passion and Commitment: Recognize your gifts; find what inspires you and do it; love what you do
  • Leadership: Have the courage to shape a better future
  • University-focused: Think of the greater good

Our Organization

The organization is comprised of 4 main areas:

  • Enterprise Infrastructure
  • User Experience and Engagement
  • Custom Applications & Consulting Services
  • Enterprise Applications

Current organizational chart (pdf, page 2 for ITS)

  Page Updated: Wednesday 2012-11-28 17:08:26 EST

Standards & Policy

University of Virginia
Information Technology Services
2015 Ivy Road
P.O. Box 400324
Charlottesville, Virginia, 22904-4324 USA

UVa Help Desk: 434-924-HELP (434-924-4357) • 4help@virginia.edu

Page Updated: 2012-11-28; © 2013 by the Rector and Visitors of the University of Virginia.

The information contained on the University of Virginia’s Department of Information Technology Services (ITS) website is provided as a public service with the understanding that ITS makes no representations or warranties, either expressed or implied, concerning the accuracy, completeness, reliability or suitability of the information, including warrantees of title, non-infringement of copyright or patent rights of others. These pages are expected to represent the University of Virginia community and the State of Virginia in a professional manner in accordance with the University of Virginia’s Computing Policies.